Issue 121345

Summary:	3.4.1
Product:	Base	Reporter:	mick <snd01>
Component:	code	Assignee:	AOO issues mailing list <issues>
Status:	CLOSED DUPLICATE	QA Contact:	Rob Weir <robweir>
Severity:	Normal
Priority:	P3	Keywords:	needmoreinfo
Version:	4.0.0-dev
Target Milestone:	---
Hardware:	PC
OS:	Windows 7
Issue Type:	DEFECT	Latest Confirmation in:	---
Developer Difficulty:	---

Description mick 2012-11-12 15:52:28 UTC

when i try to open any part i.e database, text. it just crashes and needs recovery to open and then it needs recovering again and again, i assume you are going to ask me to remove the program from computer and reload from new if so will i lose any work i have already saved?
mick

Comment 1 Rob Weir 2013-02-04 18:31:45 UTC

The symptoms sound like the profile corruption issue we describe in the 3.4.1 Release Notes:

http://www.openoffice.org/development/releases/3.4.1.html

Could you try the fix described at the bottom of that page?  You won't lose any of your documents.

Please let us know if that fixes it.

Comment 2 Rob Weir 2013-02-24 21:33:07 UTC

No response in over a month, so assuming this is dupe of 121625.

*** This issue has been marked as a duplicate of issue 121625 ***