Uploaded image for project: 'OFBiz'
  1. OFBiz
  2. OFBIZ-11068

Error while CSR creates a return.

    XMLWordPrintableJSON

    Details

    • Type: Bug
    • Status: Open
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: Trunk
    • Fix Version/s: None
    • Component/s: order
    • Labels:
      None
    • Sprint:
      OFBiz Community Day (May 2019)

      Description

      When a CSR creates a return of a product, an unexpected error is occurring due 'To Party ID'. Please follow the below steps -

      Navigate to the following instance - https://demo-trunk.ofbiz.apache.org/ordermgr/control/createReturn

      Create a return with the following details

      Return Header type id = From Customer

      Status ID = Requested

      From Party ID = 10009 (Aashish Sharma)

      To Party ID = 10001 (Agile team)

      Payment mode = COD

      Click on the 'Submit' button more than one time.

       

      Findings - The Role type of 10001 (Agile team) is of Internal Organization.

       

      Please have a look at the attached screenshot.

        Attachments

        1. Error Message.png
          138 kB
          Dikpal Kanungo
        2. Create_Return_issue .png
          122 kB
          Dikpal Kanungo

          Activity

            People

            • Assignee:
              Dikpal.Kanungo Dikpal Kanungo
              Reporter:
              Dikpal.Kanungo Dikpal Kanungo
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated: