Uploaded image for project: 'OFBiz'
  1. OFBiz
  2. OFBIZ-11068

Error while CSR creates a return.

    XMLWordPrintableJSON

Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Fixed
    • Release Branch 16.11, Release Branch 18.12, Release Branch 17.12, Trunk
    • 16.11.07, 17.12.01, 18.12.01
    • order
    • None
    • Patch
    • OFBiz Community Day (May 2019), OFBiz Community Day (Nov 2019)

    Description

      When a CSR creates a return of a product, an unexpected error is occurring due 'To Party ID'. Please follow the below steps -

      Navigate to the following instance - https://demo-trunk.ofbiz.apache.org/ordermgr/control/createReturn

      Create a return with the following details

      Return Header type id = From Customer

      Status ID = Requested

      From Party ID = 10009 (Aashish Sharma)

      To Party ID = 10001 (Agile team)

      Payment mode = COD

      Click on the 'Submit' button more than one time.

       

      Findings - The Role type of 10001 (Agile team) is of Internal Organization.

       

      Please have a look at the attached screenshot.

      Attachments

        1. OFBIZ-11068.patch
          2 kB
          Rohit Hukkeri
        2. Error Message.png
          138 kB
          Dikpal Kanungo
        3. Create_Return_issue .png
          122 kB
          Dikpal Kanungo

        Activity

          People

            pawan Pawan Verma
            Dikpal.Kanungo Dikpal Kanungo
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: