[OFBIZ-11068] Error while CSR creates a return.

• Type: Bug
• Status: Closed
• Priority: Major
• Resolution: Fixed
• Affects Version/s: Release Branch 16.11, Release Branch 18.12, Release Branch 17.12, Trunk
• Fix Version/s: 16.11.07, 17.12.01, 18.12.01
• Component/s: order
• Flags: Patch
• Sprint: OFBiz Community Day (May 2019), OFBiz Community Day (Nov 2019)
• Assignee: Pawan Verma
• Reporter: Dikpal Kanungo
• Created: 25/May/19 12:32
• Updated: 11/Jan/22 09:36
• Resolved: 23/Nov/19 05:53

Description

When a CSR creates a return of a product, an unexpected error is occurring due 'To Party ID'. Please follow the below steps -

Navigate to the following instance - https://demo-trunk.ofbiz.apache.org/ordermgr/control/createReturn

Create a return with the following details

Return Header type id = From Customer

Status ID = Requested

From Party ID = 10009 (Aashish Sharma)

To Party ID = 10001 (Agile team)

Payment mode = COD

Click on the 'Submit' button more than one time.

 

Findings - The Role type of 10001 (Agile team) is of Internal Organization.

 

Please have a look at the attached screenshot.