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  1. Commons Daemon
  2. DAEMON-366

Windows service fails to stop with error code 1053 (using Windows 7 service manager)

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Details

    • Bug
    • Status: Resolved
    • Major
    • Resolution: Not A Problem
    • 1.0.15
    • None
    • Procrun
    • Windows 7 64bit - using 64-bit prunsrv.exe in jvm mode
      Using 64-bit Java JRE 1.8.0_73

    Description

      Using Windows services manager (services.msc) to start/stop service.
      Service installed with the following start/stop settings.
      --StartMode=jvm --StartClass=com.myorg.MyClass --StartMethod=start
      --StopMode=jvm --StopClass=com.myorg.MyClass --StopMethod=stop

      Service starts OK.

      When I use services manager to stop the service, the application stops running but the prunsrv.exe process does not terminate.
      Eventually the services manager reports that:
      "Windows could not stop the <MyServiceName> service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion."

      The service then stays at status "stopping" & cannot be restarted without first killing the prunsrv.exe process.

      Looking at the application logs I can see that the application's stop() method gets called - the final line in this method is a logging call which is executing OK.

      The commons-daemon-<date>.log file has the following entries:
      [2013-05-09 17:18:02] [info] [10944] Commons Daemon procrun (1.0.15.0 32-bit) started
      [2013-05-09 17:18:02] [info] [10944] Running '<MyServiceName>' Service...
      [2013-05-09 17:18:02] [info] [ 9224] Starting service...
      [2013-05-09 17:18:11] [info] [ 9224] Service started in 9202 ms.
      [2013-05-09 17:18:23] [info] [10780] Stopping service...
      [2013-05-09 17:18:24] [info] [10780] Service stop thread completed.

      This problem does not occur in daemon versions 11->14.
      I have only seen it in daemon-1.0.15

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          Consultant Leon

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              gchauvet Guillaume Chauvet
              consultantleon Consultant Leon
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                Updated:
                Resolved: