[DAEMON-366] Windows service fails to stop with error code 1053 (using Windows 7 service manager)

• Type: Bug
• Status: Resolved
• Priority: Major
• Resolution: Not A Problem
• Affects Version/s: 1.0.15
• Component/s: Procrun
• Labels: prunsrv stop windows

Environment

Windows 7 64bit - using 64-bit prunsrv.exe in jvm mode
Using 64-bit Java JRE 1.8.0_73

• Assignee: Guillaume Chauvet
• Reporter: Consultant Leon
• Created: 23/Jun/17 02:15
• Updated: 02/Nov/17 11:03
• Resolved: 02/Nov/17 11:03

Description

Using Windows services manager (services.msc) to start/stop service.
Service installed with the following start/stop settings.
--StartMode=jvm --StartClass=com.myorg.MyClass --StartMethod=start
--StopMode=jvm --StopClass=com.myorg.MyClass --StopMethod=stop

Service starts OK.

When I use services manager to stop the service, the application stops running but the prunsrv.exe process does not terminate.
Eventually the services manager reports that:
"Windows could not stop the <MyServiceName> service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion."

The service then stays at status "stopping" & cannot be restarted without first killing the prunsrv.exe process.

Looking at the application logs I can see that the application's stop() method gets called - the final line in this method is a logging call which is executing OK.

The commons-daemon-<date>.log file has the following entries:
[2013-05-09 17:18:02] [info] [10944] Commons Daemon procrun (1.0.15.0 32-bit) started
[2013-05-09 17:18:02] [info] [10944] Running '<MyServiceName>' Service...
[2013-05-09 17:18:02] [info] [ 9224] Starting service...
[2013-05-09 17:18:11] [info] [ 9224] Service started in 9202 ms.
[2013-05-09 17:18:23] [info] [10780] Stopping service...
[2013-05-09 17:18:24] [info] [10780] Service stop thread completed.

This problem does not occur in daemon versions 11->14.
I have only seen it in daemon-1.0.15

Issue Links

• is a clone of: DAEMON-298 Windows service fails to stop with error code 1053 (using Windows 7 service manager)