Issue 125019 - CRASH with message "Open Office has stopped working" for particular document
Summary: CRASH with message "Open Office has stopped working" for particular document
Status: UNCONFIRMED
Alias: None
Product: Writer
Classification: Application
Component: open-import (show other issues)
Version: 4.1.0
Hardware: PC Windows 8, 8.1
: P3 Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: needmoreinfo
Depends on:
Blocks: 124985
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Reported: 2014-06-01 13:55 UTC by trpablkhrs
Modified: 2014-06-03 10:28 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description trpablkhrs 2014-06-01 13:55:47 UTC
When I try to open one particular document in Writer, I get an error message that says:  "OpenOffice 4.1.0 has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."

I have, of course, received no information from Windows.  This document is important to me because it is my calendar.  I've tried uninstalling and reinstalling OpenOffice.  I am able to open other Writer documents that I have created.
Comment 1 Rainer Bielefeld 2014-06-01 15:21:40 UTC
@reporter:
thank you for your feedback! Unfortunately you are wrong here, this is the AOO bug tracking system, not a helpdesk.
You can get assistance at
<http://user.services.openoffice.org/en/forum/>
or here:<http://www.openoffice.org/support/>
If you want to report bugs please consider hints on  <http://www.openoffice.org/qa/issue_handling/basic_rules.html>
Please feel free to reopen this Bug if discussion with other users leaded to an assessment that we have an AOO bug with a current AOO Version and a clear and comprehensible description how to reproduce the problem due to above mentioned guidelines. 

You may send your document to me, I will try to find out what your problem might be and complete the report if I find an AOO bug.