Issue 125036

Summary:

CRASH when open particular .RTF

Product:

Writer

Reporter:

Rainer Bielefeld <rainerbielefeld_ooo_qa>

Component:

open-import

Assignee:

AOO issues mailing list <issues>

Status:

UNCONFIRMED ---

QA Contact:

Severity:

Normal

Priority:

CC:

fanyuzhen, rainerbielefeld_ooo_qa, steve.yin.aoo

Version:

4.1.0

Keywords:

regression

Target Milestone:

---

Hardware:

All

OS:

Windows 7

Issue Type:

DEFECT

Latest Confirmation in:

4.2.0-dev

Developer Difficulty:

---

Issue Depends on:

Issue Blocks:

124985

Attachments:

Description	Flags
WIN Crash Report	none

Description Rainer Bielefeld 2014-06-03 07:35:43 UTC

Steps how to reproduce Reproducible with "AOO 4.2.0-Dev – German UI / German locale [AOO420m1(Build:9800)  -   Rev. 1598806  2014-06-02]" on German WIN7 Home Premium (64bit)", “historic” 4. User Profile used for all predecessor versions:

0. Download Attachment 83492 [details] for Issue 125034
1. Double Click in WIN Files Explorer to open document
   CRASH
	

Additional Info:
----------------
(a) Seems not to be a DUP of "121479 - RTF file does not open and OOo crashes",
    Sample document for this bug opens fine with AOO 3.4.1
(b) Already Reproducible with server installation of "AOO 4.1.0-Dev – German UI
    / German locale - [AOO410m1(Build:9750) - Rev. 1537508 - 2013-11-02]" on 
    German WIN7 Home Premium (64bit)", own separate user profile

Comment 1 Oliver-Rainer Wittmann 2014-06-04 13:41:30 UTC

I was not able to reproduce the crash on my Windows 7 (64bit) system with AOO 4.1.0 and 4.2.0dev build bot installation set, rev. 1599676

Comment 2 Rainer Bielefeld 2014-06-04 17:37:38 UTC

Still Reproducible with "AOO 4.2.0-Dev – German UI / German locale [AOO420m1(Build:9800)  -  Rev. 1599676  2014-06-04]" on German WIN7 Home Premium (64bit)", “historic” 4. User Profile used for all predecessor versions

Tomorrow I will dive some deeper, I hope I will find the preconditions for the crash.

Comment 3 fanyuzhen 2014-06-05 03:52:04 UTC

I cannot reproduce the crash on my Windows 7 (64bit) system with AOO 4.1.0
AOO410m18(Build:9764)  -  Rev. 1589052

Comment 4 Rainer Bielefeld 2014-06-05 05:20:01 UTC

Additional Info:
(a) Crash seems NOT to be User Profile related, also crashes with newly created
    profile after old one has been renamed
(b) I can reproduce the crash on a second WIN7 PC
(c) Just for fun tested server installation of AOOo 4.1.0. Server 1566593, also
    crashed.

Comment 5 Rainer Bielefeld 2014-06-05 06:11:12 UTC

Created attachment 83501 [details]
WIN Crash Report

(d) I added a WIN crash report (Report.WER), I doubt that it will be very useful

Comment 6 Rainer Bielefeld 2014-06-05 09:06:07 UTC

(e) Also crashes in WIN protected mode (Abgesicherter Modus)