Issue 123237

Summary:	Force Quit reopen windows bug
Product:	General	Reporter:	ian.hankin
Component:	ui	Assignee:	AOO issues mailing list <issues>
Status:	CLOSED DUPLICATE	QA Contact:
Severity:	Critical
Priority:	P3	CC:	eaward, hdu, issues, rainerbielefeld_ooo_qa
Version:	4.0.0
Target Milestone:	---
Hardware:	Mac
OS:	Mac OS X, all
Issue Type:	DEFECT	Latest Confirmation in:	---
Developer Difficulty:	---

Description ian.hankin 2013-09-11 15:02:08 UTC

Upon opening up open office, the a popup occurs stating that the last time open office was open, it was forced to quit while trying to restore windows, and gives me the options of either restoring windows or not restoring windows. The problem is that neither one of the buttons presented actually does anything when clicked, and the popup will not go away. In addition, many features of open office don't seem to work, such as opening any of the format menus, or generally doing anything other than typing and saving.

Comment 1 Rainer Bielefeld 2013-09-12 08:06:16 UTC

@reporter:
thank you for your feedback! Unfortunately you are wrong here, this is the AOO bug tracking system, not a help desk.
You can get assistance at
<http://user.services.openoffice.org/en/forum/>
or here:<http://www.openoffice.org/support/>
If you want to report bugs please consider hints on <http://wiki.openoffice.org/wiki/QA/HowToFileIssue> 
Please feel free to reopen this Bug if discussion with other users leaded to an assessment that we have an AOO bug with a current AOO Version and a clear and comprehensible description how to reproduce the problem due to above mentioned guidelines.

Comment 2 eaward 2014-03-02 14:29:52 UTC

(In reply to ian.hankin from comment #0)
> Upon opening up open office, the a popup occurs stating that the last time
> open office was open, it was forced to quit while trying to restore windows,
> and gives me the options of either restoring windows or not restoring
> windows. The problem is that neither one of the buttons presented actually
> does anything when clicked, and the popup will not go away. In addition,
> many features of open office don't seem to work, such as opening any of the
> format menus, or generally doing anything other than typing and saving.

I had the same problem and resolved it by removing the "saved state" folder information (effected through the CleanMyMac software).

Comment 3 hdu@apache.org 2014-03-10 07:57:26 UTC


*** This issue has been marked as a duplicate of issue 119006 ***