[VCL-422] Windows image capture may hang when cleanmgr.exe is executed or the utility may not be installed

• Type: Bug
• Status: Resolved
• Priority: Major
• Resolution: Fixed
• Affects Version/s: 2.2
• Fix Version/s: 2.3
• Component/s: vcld (backend)
• Assignee: Andrew Kurth
• Reporter: Andrew Kurth
• Created: 08/Dec/10 19:33
• Updated: 04/Oct/11 18:38
• Resolved: 04/Oct/11 18:38

Description

cleanmgr.exe is not installed by default on Windows Server 2008 and possibly some variations of Windows 7. It gets installed with the Desktop Optimization pack. The VCL code displays a warning but proceeds during capture becuase of this. Update the code to check for this and not display a warning.

The capture process may also hang indefinitely when cleanmgr.exe is executed if the Recycle Bin has somehow become corrupted. This happens because cleanmgr.exe displays a box on the screen displaying the warning. This can be fixed by updating the code to launch cleanmgr.exe and immediately return, then wait for cleanmgr.exe to finish. If it doesn't finish with a few minutes the capture should proceed. Running cleanmgr.exe isn't vital to the capture being successful.