[VCL-350] Sysprep may fail if Windows 7 registry size limit is reached

• Type: Improvement
• Status: Closed
• Priority: Minor
• Resolution: Fixed
• Affects Version/s: 2.1
• Component/s: vcld (backend)
• Assignee: Unassigned
• Reporter: Andrew Kurth
• Created: 23/Jun/10 18:54
• Updated: 20/Jul/16 18:46
• Resolved: 20/Jul/16 18:46

Description

Sysprep may fail if the registry size limit is reached under Windows 7. This can occur if certain applications such as ArcGIS are installed. When the problem occurs, sysprep.exe runs but fails. The image capture fails because the computer never becomes unresponsive to ping.

When the problem occurs, C:\Windows\System32\sysprep\Panther\setuperr.log will contain the following:
SYSPRP WinMain: Failed to query pending CBS operations; hr = 0x80080005

To fix this problem, increase the registry size limit key and reboot:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\RegistrySizeLimit = ffffffff

This key should be set during pre capture.