[PDFBOX-937] PDF showing white screen after certain period of time

• Type: Bug
• Status: Closed
• Priority: Major
• Resolution: Fixed
• Affects Version/s: 1.4.0
• Fix Version/s: 1.5.0
• Environment: Windows 2003, Tomcat 6.0.18, Alfresco server
• Assignee: Unassigned
• Reporter: krishna
• Created: 07/Jan/11 10:28
• Updated: 27/Feb/14 08:00
• Resolved: 27/Feb/14 08:00

Description

I am running alfresco on tomcat 6.0.18... when customers are open the pdf file.. it's opening & showing the data. he minimize the pdf for certain period(20min) of time & reopen it shows that white screen in the PDF.

People are connected to Alfresco CIFS drive.. when click on the properties from the file>properties, it is not showing i.e, it is disconnecting from the server.. why pdf opened from the CIFS drive, why it is not buffering the pdf data to client location?

I got the following error in the log:

[private] ERROR [org.apache.pdfbox.pdmodel.font.PDFont] Error: Could not parse predefined CMAP file for 'Zeon-Identity-0'

Please look into this issue..

Regards,
Krishna