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  1. Openmeetings
  2. OPENMEETINGS-694

Error doc files importing (picture "deleted" at witheboard) CentOS 5+

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Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Not A Problem
    • 2.1.0 Apache Release
    • None
    • Converters, Import/Export
    • None

    Description

      Hello all!

      I have some problem with doc, xls and ppt files uploading.
      When I am importing an Excel file or Doc to the whiteboard, I get "Deleted"
      image.
      I have reinstalled openmeetings many times in the different directories, Imagemagic, ffmpeg, sox, pdf2swf and et. also was reinstalled.

      If i make conversion manualy via command prompt with jodconverter everything works fine.
      Soffice.bin is at port 8100.

      I found the following logs:
      ......
      requestedFile: 43cb8561e38eb2138ab3ad34f43b68e2.swf current_dir: /opt/openmeetings/webapps/openmeetings/upload/files/43cb8561e38eb2138ab3ad34f43b68e2
      DEBUG 07-04 15:51:46.778 o.a.o.s.o.DownloadHandler:184 [http-bio-0.0.0.0-5080-exec-7] - LOG DownloadHandler: The request file is not readable
      DEBUG 07-04 15:51:46.778 o.a.o.s.o.DownloadHandler:188 [http-bio-0.0.0.0-5080-exec-7] - LOG ERROR requestedFile: 43cb8561e38eb2138ab3ad34f43b68e2.swf
      DEBUG 07-04 15:51:46.778 o.a.o.s.o.DownloadHandler:214 [http-bio-0.0.0.0-5080-exec-7] - full_path: /opt/openmeetings/webapps/openmeetings/default/deleted.swf

      OS CentOS 5+
      OM version 2.1

      install directory /opt/openmeetings

      swftools_path /usr/local/bin/
      imagemagick_path /usr/bin/
      sox_path /usr/bin/
      ffmpeg_path /usr/local/bin
      jod.path /opt/jodconverter-core-3.0-beta-4/lib/

      What should I look for solving this issue ?

      Regards

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            solomax Maxim Solodovnik
            andrew_m Andrew
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              Updated:
              Resolved:

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