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  1. Openmeetings
  2. OPENMEETINGS-2679

Cant share Cam/Video on iOS/Mobile (Audio-Only works fine)

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Details

    • Bug
    • Status: Closed
    • Critical
    • Resolution: Fixed
    • 6.1.0, 6.2.0
    • 6.2.0
    • iOS, Mobile client
    • None

    Description

      On iOS (no matter if using Safari or Chrome) you can share the webcam but on the other viewers side the stream doesn't start. Just shows empty video box

      This only affects Safari/Chrome on "iOS" (= Mobile). Not Safari / Chrome on macOS (Desktop)

      Screenshots of mobile devices publishing:

      iOS Safari:

      iOS/Chrome:

      But on the receiving side (using Chrome on desktop) you can just see:

       

      This could be related to OPENMEETINGS-2678, but I am not sure.

      There is no stack trace on the receiving side or JavaScript error on the receiving end. It seems to even think this video is playing as it asks for permission to allow playback. But then just shows an empty video pod.

       

      This issue can be reproduced in the linked OpenMeetings versions 10 out 10 times. It is 100% reproduce-able. 

       

      Funny enough: Audio only publishing on iOS/ Safari (and also iOS/Chrome) works   You can publish the mic on the iOS/ Safari or iOS/Chrome side and hear the audio on the receiving side.

       

      Attachments

        1. macOS-Chrome-Successful.txt.rtf
          42 kB
          Sebastian Wagner
        2. macOS-Chrome-Successful.txt.rtf
          42 kB
          Sebastian Wagner
        3. iOS-Safari-Fail.txt.rtf
          49 kB
          Sebastian Wagner
        4. image-2021-10-08-13-34-37-328.png
          522 kB
          Sebastian Wagner
        5. image-2021-10-03-11-23-34-091.png
          147 kB
          Sebastian Wagner
        6. image-2021-10-03-11-21-11-649.png
          829 kB
          Sebastian Wagner
        7. image-2021-10-03-11-20-27-340.png
          662 kB
          Sebastian Wagner
        8. Chrome-working.png
          254 kB
          Sebastian Wagner

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              sebawagner Sebastian Wagner
              sebawagner Sebastian Wagner
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              Dates

                Created:
                Updated:
                Resolved: