[OPENMEETINGS-2415] Error "media server connection for user firstname and lastname failed, will try to re-connect"

• Type: Bug
• Status: Resolved
• Priority: Major
• Resolution: Information Provided
• Affects Version/s: 5.0.0-M4
• Component/s: Audio/Video
• Assignee: Maxim Solodovnik
• Reporter: riswan
• Created: 04/Aug/20 05:45
• Updated: 14/Aug/20 14:19
• Resolved: 14/Aug/20 14:19

Description

I am getting Error "media server connection for user firstname and lastname failed.will try to re-connect" . I have configured Turn server also but still i am getting this error. Because of this error my video disconnecting and reconnecting every 30 seconds once. I have installed openmeetings 5.0.0-M4 on Ubuntu 18.0.4.