Uploaded image for project: 'Openmeetings'
  1. Openmeetings
  2. OPENMEETINGS-1729

Error file importing (failed to start and connect)

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Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Information Provided
    • 3.3.2
    • None
    • Converters
    • None
    • CentOS 7

    Description

      Good time for all.

      At first time error occured while finishing installing OpenMeetings in browser. Then I check office folder installer told me "failed to start and connect".

      And now, then I try to upload office files it caused an error:

      Код выхода Сообщения конвертации
      -1
      process: doJodConvert
      command: null
      exception: org.artofsolving.jodconverter.office.OfficeException: failed to start and connect
      error: failed to start and connect
      exitValue: -1
      out: null
      1
      process: generateBatchThumbByWidth
      command: /usr/bin/convert thumbnail 80 /opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/e891d80e-2d9d-4b80-8b91-5389fd935064.pdf /opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/_thumb_page%04d.jpg
      exception: null
      error: convert: unable to open image `/opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/e891d80e-2d9d-4b80-8b91-5389fd935064.pdf': No such file or directory @ error/blob.c/OpenBlob/2643.
      convert: no images defined `/opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/_thumb_page-%04d.jpg' @ error/convert.c/ConvertImageCommand/3046.

      exitValue: 1
      out:
      1
      process: generateSwf
      command: /usr/bin/pdf2swf -s insertstop -s poly2bitmap --flashversion=9 -i -j 85 -s zoom=100 /opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/e891d80e-2d9d-4b80-8b91-5389fd935064.pdf /opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/e891d80e-2d9d-4b80-8b91-5389fd935064.swf
      exception: null
      error: Error: Couldn't open file '/opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/e891d80e-2d9d-4b80-8b91-5389fd935064.pdf'

      exitValue: 1
      out: ERROR Couldn't open /opt/red5332/webapps/openmeetings/upload/files/e891d80e-2d9d-4b80-8b91-5389fd935064/e891d80e-2d9d-4b80-8b91-5389fd935064.pdf

      0
      process: generateXMLDocument
      command: null
      exception: null
      error: null
      exitValue: 0
      out: null

      SElinux disabled

      firewalld disabled

      java installed 1.8

      OM installed with instruction

      Please help, and thanks for your time.

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            solomax Maxim Solodovnik
            Kvarz Dmitriy Muratov
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            Dates

              Created:
              Updated:
              Resolved:

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