[OFBIZ-12142] Creating a new Customer create a wrong record in CommunicationEvent

• Type: Bug
• Status: Closed
• Priority: Major
• Resolution: Fixed
• Affects Version/s: Trunk
• Fix Version/s: 18.12.01
• Component/s: framework/common, party
• Assignee: Jacques Le Roux
• Reporter: Jacques Le Roux
• Created: 18/Jan/21 18:35
• Updated: 18/Jan/21 19:23
• Resolved: 18/Jan/21 19:23

Description

Excerpts from this user ML thread: https://markmail.org/message/pf3d3qyjfucicbj7

Reportedby Emad Radwan <[e-mail]>:

While creating a new Customer a new related record is created in CommunicationEvent table

Answered by Pritam Kute <[e-mail]>:

In OOTB flow, after creating a customer, the system calls sendCreatePartyEmailNotification service asynchronously. This service is called to send an email notification to the customer about account creation. This causes the creation of a record in CommunicationEvent table.
I feel that sending email should be configurable but an initial cursory look at the codebase doesn't guarantee about it.
Also, one thing to notice is that the CommunicationEvent created has a record with partyIdFrom as FrenchCustomer which is completely wrong as it should be a company party. The logic in createCommEventFromEmail (line no. 776) to find out "fromCm" is what causing this problem.

Answered by myself:

I think found the reason. In demo data 13 parties use <<infoString="[e-mail]">> as in
<ContactMech contactMechId="FRA01" contactMechTypeId="EMAIL_ADDRESS" infoString="[e-mail]"/>
I guess this one is loaded last. Rather
<ContactMech contactMechId="Company" contactMechTypeId="EMAIL_ADDRESS" infoString="[e-mail]"/>
which is the 1st one, should be loaded last.