[JAMES-1658] Unable to relay out messages to an external email address.

• Type: Test
• Status: Resolved
• Priority: Major
• Resolution: Fixed
• Affects Version/s: 2.3.2
• Fix Version/s: 2.3.3
• Component/s: James Core
• Labels: documentation newbie
• Environment: Microsoft Windows Server 2012 R2 Standard; System Type: x64-based PC; JRE: 1.7.0_75; James Version: james-2.3.2
• Flags: Important
• Assignee: Unassigned
• Reporter: Suvega Srinivasan
• Created: 19/Jan/16 09:09
• Updated: 27/Mar/16 02:06
• Resolved: 27/Mar/16 02:06

Description

I’m trying to setup a mail server for my testing purpose. I’m stuck up with an issue, my James mail server is unable to send out email. I would like to know if any other additional device/service is required between the James and Firewall(MX) in order to relay out email from James to external mail address.

I’m trying to achieve something like below mail flow/setup.

myJamesEmailID --> James-Mail server --> Firewall( & MX) -> external Email address

What is required: Need to send an email from [e-mail] to [e-mail]

(myJamesMailserver.com is my example James mail domain)

I have configured my James server, it is running fine with port 25 and 110, 53 open & accessible. I’m able to receive incoming email ie. from Gmail to myJamesMailserver works fine. The outgoing mail is generated in local james server, but unable to send out email from myJamesMailserver.com. Further, I see James is trying repeatedly to spool/send email out. The firewall doesn't receive any port:25 traffic from the James server. I believe, James is unable to throw the traffic to firewall/external.

Would like to know what is required between the james mail server and firewall. Do I require a mail gateway device or a relay server/device before the firewall?