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  1. James Server
  2. JAMES-1658

Unable to relay out messages to an external email address.

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    Details

    • Type: Test
    • Status: Resolved
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 2.3.2
    • Fix Version/s: 2.3.3
    • Component/s: James Core
    • Environment:
      Microsoft Windows Server 2012 R2 Standard
      System Type: x64-based PC
      JRE: 1.7.0_75
      James Version: james-2.3.2
    • Flags:
      Important

      Description

      I’m trying to setup a mail server for my testing purpose. I’m stuck up with an issue, my James mail server is unable to send out email. I would like to know if any other additional device/service is required between the James and Firewall(MX) in order to relay out email from James to external mail address.

      I’m trying to achieve something like below mail flow/setup.

      myJamesEmailID --> James-Mail server --> Firewall( & MX) -> external Email address

      What is required: Need to send an email from suvegas@myJamesMailserver.com to suvegas@gmail.com

      (myJamesMailserver.com is my example James mail domain)

      I have configured my James server, it is running fine with port 25 and 110, 53 open & accessible. I’m able to receive incoming email ie. from Gmail to myJamesMailserver works fine. The outgoing mail is generated in local james server, but unable to send out email from myJamesMailserver.com. Further, I see James is trying repeatedly to spool/send email out. The firewall doesn't receive any port:25 traffic from the James server. I believe, James is unable to throw the traffic to firewall/external.

      Would like to know what is required between the james mail server and firewall. Do I require a mail gateway device or a relay server/device before the firewall?

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            • Assignee:
              Unassigned
              Reporter:
              suvegas Suvega Srinivasan
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              Dates

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                Updated:
                Resolved:

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