[GUACAMOLE-228] RDP audio input not working on Windows Server 2012 / 2016

• Type: Bug
• Status: Resolved
• Priority: Major
• Resolution: Invalid
• Affects Version/s: 0.9.11-incubating
• Assignee: Unassigned
• Reporter: Kjell Otto
• Created: 02/Mar/17 10:00
• Updated: 09/Mar/17 13:48
• Resolved: 06/Mar/17 18:42

Description

We're experiencing sound bugs when connecting via RDP to Windows 2012 R2 and Windows 2016 Servers. We've followed all the steps necessary in order to enable the sound and we're able to connect via Windows RDP without any issue. Connect via RDP to a target PC and have the following settings in place:

Followed all the necessary steps gathered here:
https://serverfault.com/questions/549812/cant-redirect-microphone-by-rdp-no-audio-devices-are-installed# ( https://glyptodon.org/jira/browse/GUAC-1511 )

From here: https://guacamole.incubator.apache.org/doc/gug/configuring-guacamole.html

• enable-audio-input

Also, we've started the "Windows Audio" and "Windows Audio Endpoint Builder" Service.

On Windows Server 2012 R2 and Windows Server 02016, if you open the Sound settings, we don't see any amplitude for the "Remote Audio" microphone under the "Recording" tab. We've tried recording on both setups with audacity too, and with direct RDP connections everything works as expected.

We would love to get feedback on this and are very willing to help in any way. Please let us know how we can help.

Issue Links

• relates to: GUACAMOLE-237 navigator.getUserMedia() deprecated
• relates to: GUACAMOLE-236 Audio recorded at incorrect rate