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  1. Guacamole
  2. GUACAMOLE-1962

Error while killing session from Active Sessions

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Details

    • Bug
    • Status: Closed
    • Minor
    • Resolution: Invalid
    • 1.5.5
    • None
    • None

    Description

      Hi Team,

      I'm encountering an error when trying to terminate an active session, as shown in the attached image.

      The response from the ActiveConnection API is as follows:

      {
          "message": "The extension providing this directory does not support Atomic Operations. The patch cannot be executed.",
          "translatableMessage": {
              "key": "APP.TEXT_UNTRANSLATED",
              "variables":

      {             "MESSAGE": "The extension providing this directory does not support Atomic Operations. The patch cannot be executed."         }

          },
          "statusCode": null,
          "expected": null,
          "patches": null,
          "type": "INTERNAL_ERROR"
      }

      I've spent two days searching online for a solution but haven't found anyone else who has faced this issue before. Therefore, I'm raising it here in Jira. Could you please help me understand under what circumstances this issue occurs or if it's a bug? 

      Thank you.

      Attachments

        1. error.png
          124 kB
          Tribhuwan Phulera
        2. killsessionerror.har
          42 kB
          Tribhuwan Phulera

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            Unassigned Unassigned
            phuleratribhuwan Tribhuwan Phulera
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            Dates

              Created:
              Updated:
              Resolved: