[DAEMON-418] Need for better error/troubleshooting in commons-daemon.log

• Type: Improvement
• Status: Resolved
• Priority: Major
• Resolution: Invalid
• Affects Version/s: 1.2.0, 1.2.1, 1.2.2
• Fix Version/s: 1.2.3
• Component/s: prunsrv

Environment

Windows server 2016 / Windows 10 Enterprise

• Assignee: Unassigned
• Reporter: Harry L. Hoots, III
• Created: 21/May/20 15:30
• Updated: 24/Aug/20 11:38
• Resolved: 24/Aug/20 10:33

Description

Greetings--

I would like to request better error/troubleshooting logging in the commons-daemon.<date>.log. Recently we upgraded our version of prunsrv.exe to 1.2.0, and our application would not start as it had on the previous version.

We encountered this error in the logs:

[2020-05-07 16:12:53] [info] [ 4808] Apache Commons Daemon procrun (1.2.0.0 32-bit) started.
[2020-05-07 16:12:53] [info] [ 4808] Starting service 'myService'...
[2020-05-07 16:12:54] [error] [ 4808] apxServiceControl(): dwState(4) != dwCurrentState(1); dwWin32ExitCode = 1066, dwWaitHint = 0, dwServiceSpecificExitCode = 1
[2020-05-07 16:12:54] [error] [ 4808] apxServiceControl(): returning FALSE
[2020-05-07 16:12:54] [error] [ 4808] Failed to start service 'myService'.
[2020-05-07 16:12:54] [info] [ 4808] Finished starting service 'myService', returning 0.
[2020-05-07 16:12:54] [error] [ 4808] Apache Commons Daemon procrun failed with exit value: 5 (failed to start service).

After much digging and troubleshooting we found that the default service user had been changed:
Procrun. Change the default service user from LocalSystem to 'NT Authority\LocalService'.
https://commons.apache.org/proper/commons-daemon/changes-report.html#a1.2.0

After setting the parameter --ServiceUser=LocalSystem everything started working again as it had in the past.

Thus this request is add better logging around these attributes, which are hard to interpret:
apxServiceControl(): dwState(4) != dwCurrentState(1); dwWin32ExitCode = 1066, dwWaitHint = 0, dwServiceSpecificExitCode = 1