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  1. CloudStack
  2. CLOUDSTACK-9472

Taking snapshot on a large VMware volume times out

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Not A Problem
    • Affects Version/s: 4.9.0
    • Fix Version/s: None
    • Component/s: Snapshot, VMware
    • Security Level: Public (Anyone can view this level - this is the default.)
    • Labels:
      None
    • Environment:
      * VMware vCenter 5.5U3/ESXi 5.0 U1
      * ACS 4.9 running on CentOS6.4

      Description

      Description:
      Taking snapshot on large volume (more than 100GB) will fail on VMware Cluster.

      Setup:
      1 VMware cluster with 2 Hosts.

      Executed Steps:

      1. Set global variables
        • backup.snapshot.wait to 6000
        • copy.volume.wait to 6000
        • wait = 3600
        • vmware.vcenter.session.timout - 6000
      2. Restarted management server.
      3. Created a large volume – 350GB
      4. Deployed a VM in the VMware Cluster
      5. Attached the Volume to the VM.
      6. Start a Volume snapshot.

      Result: A timeout occurred when creating the snapshot after ~60mins.
      This is the only error message we managed to find in the log:

      2016-08-19 04:18:52,559 INFO  [o.a.c.f.j.i.AsyncJobManagerImpl] (AsyncJobMgr-Heartbeat-1:ctx-54fa6dd0) (logid:b8357ae4) End cleanup expired async-jobs
      2016-08-19 04:18:52,598 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-1:ctx-fbf1081e job-356) (logid:55a8f0e8) Complete async job-356, jobStatus: FAILED, resultCode: 530, result: org.apache.cloudstack.api.response.ExceptionResponse/null/{"uuidList":[],"errorcode":530,"errortext":"Failed to create snapshot due to an internal error creating snapshot for volume 102"}
      2016-08-19 04:18:52,601 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-1:ctx-fbf1081e job-356) (logid:55a8f0e8) Publish async job-356 complete on message bus
      

      Please see full log in the attached file.

        Attachments

        1. log
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          Boris Stoyanov

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            • Assignee:
              Unassigned
              Reporter:
              bstoyanov Boris Stoyanov
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              Dates

              • Created:
                Updated:
                Resolved: