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  1. CloudStack
  2. CLOUDSTACK-7827

storage migration timeout, loss of data



    • Bug
    • Status: Open
    • Critical
    • Resolution: Unresolved
    • 4.4.1,
    • None
    • None
    • Security Level: Public (Anyone can view this level - this is the default.)
    • None
    • CentOS 6.5, Xenserver 6.2 with latest patches, Cloudstack 4.4.1
      CentOS 7.1, XenServer 6.5 with latest patches, Cloudstack


      If a volume migration is not completed before the Cloudstack timeout is reached, the VM cannot be started after being stopped. We have observed this behavior with Cloudstack 4.1 – 4.4. Loss of data will occur if the admin stops the VM before finding the new VHD chain. Here are the steps to reproduce:

      1) Execute a storage migration on a running VM that will exceed the Cloudstack timeout value.
      2) Storage migration will fail with Cloudstack reporting a “Host timed out” but Xenserver continues with the volume migration.
      3) After Xenserver completes the volume migration, Xenserver deletes the original VHD chain. The database volume “PATH” in Cloudstack is not updated with the new VHD chain.
      4) VM cannot be started after being stopped. There is no way to find out what the new VHD chain is if the VM has stopped.

      1) While the VM is still running, run the following command to find the new VHD file name: xe vbd-list vm-uuid=
      2) Stop the VM and copy the VHD chain back to the original primary storage and update the volume “PATH” with the new VHD chain in the Cloudstack database.
      3) Start the VM.

      2014-11-01 21:16:56,887 DEBUG [o.a.c.s.m.AncientDataMotionStrategy] (Work-Job-Executor-3:ctx-80290066 job-174/job-175 ctx-c104adfc) copy failed
      com.cloud.utils.exception.CloudRuntimeException: Failed to send command, due to Agent:4, com.cloud.exception.OperationTimedoutException: Commands 1959910262836298211 to Host 4 timed out after 3600
      at org.apache.cloudstack.storage.RemoteHostEndPoint.sendMessage(RemoteHostEndPoint.java:133)
      at org.apache.cloudstack.storage.motion.AncientDataMotionStrategy.migrateVolumeToPool(AncientDataMotionStrategy.java:383)




            Unassigned Unassigned
            vvuong Vincent Vuong
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