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  1. Apache Cordova
  2. CB-12970

Phonegap camera plugin crashing on iPhone 6s

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Details

    • Bug
    • Status: Closed
    • Critical
    • Resolution: Cannot Reproduce
    • cordova-ios@4.3.1
    • 3.6.0
    • cordova-plugin-camera
    • iOS 10.3.2, iPhone 6s

    Description

      We have a mobile app in the App store that uses the phonegap camera plugin. We are hearing from customers that they are not able to capture and image. When they try to take a picture, the app crashes and they get a white screen that appears after they select the Use Photo selection, in addition to the white screen there is a bar at the top. This is occurring on the iPhone 6s. After some troubleshooting, we found that they are able to capture an image using their front-facing cam (selfie-mode) and not rear-facing cam. Is this an issue with the phonegap camera plugin, I was wondering if the rear-facing cam captures images in a higher resolution than the front-facing cam, and if there was some limit on the image size that the phonegap camera plugin allows you to capture images? Please let me know, any suggestions would be greatly appreciated.

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            Unassigned Unassigned
            monie40 Monique
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              Updated:
              Resolved: