Uploaded image for project: 'Apache Arrow'
  1. Apache Arrow
  2. ARROW-10733

[R] Improvements to Linux installation troubleshooting

    XMLWordPrintableJSON

    Details

    • Type: New Feature
    • Status: Resolved
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 3.0.0
    • Component/s: R

      Description

      • Some people think that they need to install the arrow package and then call install_arrow... which just installs the package again. A number of packages with external dependencies (python, etc.) have this pattern, so it's understandable why people are confused.
      • If installation fails, you get the arrow-without-arrow package, which tells you to run install_arrow. This was reasonable advice when we first got on CRAN and the CRAN version did not build the C++ library but install_arrow would. But now that installation from CRAN will try to build the C++ library, if installation failed the first time, it will probably fail the second time too. Some possible improvements: (1) don't recommend install_arrow in that error message; (2) set ARROW_R_DEV=true in install_arrow for verbosity, detect if installation failed, and direct the user to report the full logs if it did; (3) if the user is on centos-7, print a special message pointing to the installation troubleshooting.
      • The linux installation vignette's troubleshooting section should prominently recommend retrying with ARROW_R_DEV=true and reporting the logs in your bug report. It's usually the first thing I ask in response to a bug report.

        Attachments

          Issue Links

            Activity

              People

              • Assignee:
                npr Neal Richardson
                Reporter:
                npr Neal Richardson
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 1h 20m
                  1h 20m