[AIRAVATA-2969] A redirection with infromation when the gateway portal (PGA/Django) are unavailable for users

• Type: Task
• Status: Open
• Priority: Major
• Resolution: Unresolved
• Affects Version/s: 0.18
• Fix Version/s: 0.18
• Component/s: Django Portal, PGA PHP Web Gateway
• Assignee: Marcus Christie
• Reporter: Eroma
• Created: 27/Dec/18 20:05
• Updated: 10/Jan/19 19:37

Description

In the latest server outage effected PGA server left users seeing 'Forbidden' (image attached) for their gateway URL. This left them without knowing what is going on with their gateway portal.

 

In a situation where the portal is unavailable for login due to server being down, network issue and server issue the users should be redirected to a page which provides them general information on whats going on.

e.g: "Sorry for the inconvenience and currently your gateway portal is unavailable and please visit again" - or something better to that meaning.