Issue 98027 - OpenOffice Improvement program: Gather information on Help usage
Summary: OpenOffice Improvement program: Gather information on Help usage
Status: CLOSED WONT_FIX
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: OOO300m9
Hardware: All All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: bjoern.michaelsen
QA Contact: issues@framework
URL:
Keywords: usagetracking
Depends on:
Blocks: 90370
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Reported: 2009-01-13 11:49 UTC by Uwe Fischer
Modified: 2010-08-15 10:07 UTC (History)
2 users (show)

See Also:
Issue Type: ENHANCEMENT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Uwe Fischer 2009-01-13 11:49:55 UTC 
it should be possible to gather information on Help usage. 

- How was Help called? F1, Help button, Help menu, Toolbar button?

- Which module was called? Writer, Calc, Impress, Draw, Math, Base, Basic, Chart?

- Which tab of Help Viewer was used? Contents, Index, Find, Bookmarks?

- If Contents tab, which entry was double-clicked?

- If Index tab, which Index entry was double-clicked?

- If Find tab, which Search word(s) were entered?
Comment 1 bjoern.michaelsen 2009-06-10 11:34:50 UTC 
added usagetracking keyword
Comment 2 bjoern.michaelsen 2010-08-11 10:01:34 UTC 
considered issue for cws oooimprovement6, however there are too many issues with
this issue (which is actually a whole set of issues):
"How was Help called? F1, Help button, Help menu, Toolbar button?"
That distinction is not easily made in general with the current architecture. It
would need to be manually coded in everywhere. Help is no exception there.

"Which module was called? Writer, Calc, Impress, Draw, Math, Base, Basic, Chart?"
already logged => WORKSFORME

"Which tab of Help Viewer was used? Contents, Index, Find, Bookmarks?"
already logged => WORKSFORME

"If Contents tab, which entry was double-clicked?
If Index tab, which Index entry was double-clicked?
If Find tab, which Search word(s) were entered?"
logging that might cause privacy issues.

closing as WONTFIX.
Comment 3 Mechtilde 2010-08-15 10:07:19 UTC 
wontfix -> closed