Apache OpenOffice (AOO) Bugzilla – Issue 4878
No printing because "No default printer found."
Last modified: 2003-03-13 10:21:18 UTC
When trying to print in OO1.0, I'm getting an error popup with the following message: ______________________________________ |OpenOffice.org 1.0 |_|-|X| |-------------------------------------| | ____ | | / \ No default printer found. | | | \/ | Please choose a printer | | | /\ | and try again. | | \____/ | | | | <Ok> | ------------------------------------- This happens consistenty when going 'File->Print...' or 'File->Printer Settings...' or pressing the Print icon in the Function Bar. I have tried rebooting, also in combination with changing the printer. I tried a network printer as default, a local printer (not connected) and a PDF printer (setup with GhostScript and RedMon). Nothing worked with exactly one exception: After one reboot and with the PDF printer set as default, a printer dialog did actually appear. Closing it and trying again gave the described behaviour again. I have a number of printers setup some of which are local and some of which a network printers. Printing from other applications works fine. Of course one of the printers is ticked as deffault (not sure whether you can somehow avoid this at all). All this is on a w2kSP2 machine. The machine is part of a domain run by a Samba 2.3a server on Debian woody acting as PDC, file & print server. Roaming is active and user specific OO setup information is stored under Documents & Settings ie. it is part of the roaming profile. I was unable to find anything about this either in the OO mailing list archives or in IssueZilla, so it doesn;t actually seem to be a common problem. I looked in groups.google.com as well and found a pointer to a SUN knowledgebase article that claimed this could happen if win.ini is corrupt. Setting the default printer to another printer an back is supposed to fix the problem. Unfortuantely it didn;t work for me. (I can't find the article again and didn't write down the number :-() If there is any other information you require please let me know. I'm trying to introduce OO to our company and this is somewhat stopping me dead... Thanks a lot for your time & best regards Andree
Just a few additional details: o I tried with same and different user on different machine (also belonging to the domain) with the same result, ie. the above error. o I originally expereinced this in Calc so I gave Writer a go. At first it looked promising. The printer dialog popped-up allowing me to select a printer. After clicking ok to confirm printing nothing happened, ie it didn't print. Trying again resulted in the the above error again. Cheers Andree
TM->HI: Please have a look at this printer-problem. Thanks !
Can not reproduce it with OpenOffice1.0 or else version. Please reinstall the print driver from your default printer. It seems to be, that OO doesn't get the right information from the system.
I got this error first after installing SP2 and several other minor updates for Windows 2000. Before that printing wasn't a problem. I got this error if I created a new text document or opened an existing. But if I saved this document in another format (I tried rtf), opened this file and saved back in OO-Writer format, this error didn't occur anymore for this sxw-file. If I changed the default printer in windows, the old (now non- default) printer was selected when I opened the printer settings dialog box in OO-Writer for this file (in the status field this was properly recognized). Now if I changed the printer in this dialog box and called print, I got this error message "No default printer found" again. If I wanted to go back to printer settings, I couldn't open the dialog box again, instead I got this error too. If I saved such a file and reopened it, I got this error message when I called print or printer settings. I was playing a little bit with that and - i don't know why - the error didn't appear anymore. Now I can create and open _every_ sxw-file, I can change the printer and I can print. Regards Gert
I recently got this same problem with 1.0.1 and the exact situation when this happens seems to be: + you used a network printer the last time you printed + that printer is now off-line/unreachable (+ double clicking that particular printer in Windows' Setting menu also shows an error message - this could be a non-essential trait, though) It looks like OOo remembers the printer you used last time and tries to select it from the dropdown list by default (regardless of *Windows'* "default printer" settings). If, however, the printer is unreachable, OOo displays the error message described in the first post, but doesn't let the use choose another printer since after you close the message box, printing dialog never appears. IMO, if the default printer is unreachable, OOo should try the next one on the list instead of displaying an error message and just show an empty combo box and disable the "print" button if there are no active printers left in the end.
As mentioned on the qa dev list on March 5th I will close all resolved <wontfix/duplicate/worksforme/invalid> issues. Please see this posting for details. First step in IssueZilla is unfortunately to set them to verified.
As mentioned on the qa dev list on March 5th I will close all resolved <wontfix/duplicate/worksforme/invalid> issues. Please see this posting for details.