Issue 124690 - "The last time you opened OpenOffice it unexpectedly quit..." Screen will not close
Summary: "The last time you opened OpenOffice it unexpectedly quit..." Screen will not...
Status: CLOSED DUPLICATE of issue 119006
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: 4.0.1
Hardware: Mac OS X 10.9
: P3 Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-04-15 12:34 UTC by Chris
Modified: 2017-05-20 10:01 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
A Screenshot demonstrating the problem even when re-installing the App. (93.55 KB, image/jpeg)
2014-04-15 12:34 UTC, Chris
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Description Chris 2014-04-15 12:34:16 UTC
Created attachment 83196 [details]
A Screenshot demonstrating the problem even when re-installing the App.

I was previously using Open Office 4.0 or 3.4 and Open Office unexpectedly terminated. Unfortunately thinking this because I was running too many applications I simply ignored this. However I have since discovered it has rendered Open Office almost inoperable.

The Problem:
- Each time the application suite is loaded the error message "The last time you opened OpenOffice it unexpectedly quit..." displays with the option of "Don't reopen" and "Reopen".
- When I click "Reopen" nothing happens and the dialogue remains
- When I click "Don't reopen" nothing happens and the dialogue remains
- I am unable to use any other dialogue boxes within Open Office while this box remains and there appears to be no way to stop the dialogue displaying.
- In short this dialogue displays, you are unable to save, open format or use any other tools although bizarrely you can type text/numbers into any of the applications simply by moving the box out of the way.


What doesn't Work:
- Rebooting
- Re-installing the latest version of Open Office
- Deleting the application including the App files stored under Library/User/.../Application Support/OpenOffice then re-installing; the error message still displays (see screen shot)
- Force quitting the application on load to see if this will 'recreate' the events that brought the window into existence.

Currently using a Mac Mini on OSX 10.9; As you can imagine this is a little frustrating and renders open office unusable at the moment. If someone knows where the crash log is perhaps deleting it will remove the issue? It must be stored elsewhere other than under Library/Users/.../Application Support/Open Office/ otherwise this issue would have ended with the removal of the files (you would expect).

Apologies if this is a duplicate post I did search but I didn't find any listed, and this is my first bug post so apologies if I've missed anything basic!
Comment 1 Ariel Constenla-Haile 2014-04-15 14:31:13 UTC
Duplicated of Bug 119006
Bug known since 3.4, http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues

On recent versions of Mac OS X it might happen, especially after a "Force quit", that the following error message appears: "Restore Windows - The application OpenOffice.org was forced to quit while trying to restore its windows. Do you want to try to restore its windows again?". If you cannot get rid of it: Option-click the "Go" menu; choose "Library" from the menu to open the folder in the Finder; click on the folder "Saved Application State"; delete the file "org.openoffice.script.savedState". See bug 119006 for more information.

*** This issue has been marked as a duplicate of issue 119006 ***