Issue 124382 - Unexpectedly Quit and neither the Don't Reopen or Reopen works cannot close program or reinstall
Summary: Unexpectedly Quit and neither the Don't Reopen or Reopen works cannot close p...
Status: CLOSED DUPLICATE of issue 119006
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: 4.0.1
Hardware: Mac OS X 10.9
: P3 Blocker (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
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Keywords:
Depends on:
Blocks:
 
Reported: 2014-03-08 20:08 UTC by Andrea
Modified: 2014-03-08 21:07 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description Andrea 2014-03-08 20:08:18 UTC
Open Office gives a pop up window that states: "The last time you opened Open Office it unexpectedly quit while reopening windows. Do you want to try to open its window again?"

It gives the options of: Don't Reopen or Reopen

Neither does anything. There is no cancel and then the Open Office program will not quit, will not save as, will not export a file, etc.

Force quit and restart does not resolve the problem.

If you delete the program, trash it, empty trash can and then reboot, you cannot re-install the program. During the reinstall process you get the pop up again and the whole process freezes.

You now have no way to use Open Office.
Comment 1 Ariel Constenla-Haile 2014-03-08 21:07:00 UTC
Duplicated of Bug 119006
Bug known since 3.4, http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues

On recent versions of Mac OS X it might happen, especially after a "Force quit", that the following error message appears: "Restore Windows - The application OpenOffice.org was forced to quit while trying to restore its windows. Do you want to try to restore its windows again?". If you cannot get rid of it: Option-click the "Go" menu; choose "Library" from the menu to open the folder in the Finder; click on the folder "Saved Application State"; delete the file "org.openoffice.script.savedState". See bug 119006 for more information.

*** This issue has been marked as a duplicate of issue 119006 ***