Apache OpenOffice (AOO) Bugzilla – Issue 123551
All Contents of particular .docx invisible
Last modified: 2013-11-04 12:17:47 UTC
After having installed OSX, mail including attachments including pasted elements. These pasted documents are deleted from the file. Example: attachment including ppt file is after opening blank and text. Or dock including xls, xls is deleted.
*** Issue 123550 has been marked as a duplicate of this issue. ***
I see some evidence that we have a user error here, but let's see. @reporter: Thank you for your feedback – unfortunately important information we will need to reproduce your problem is missing. Please add all information requested in following: a) Write a meaningful Summary describing exactly what the problem is b) Attach a sample document (not only screenshot) or refer to an existing sample document in an other Bug with a link; to attach a file to this bug report, just click on "Add an attachment" right on this page. c) Contribute a document related step by step instruction containing every key press and every mouse click how to reproduce your problem d) Attach screenshots with comments if you believe that that might explain the problem better than a text comment. Best way is to insert your screenshots into a DRAW document and to add comments that explain what you want to show e) if possible contribute an instruction how to create a sample document from the scratch f) add information f1) what EXACTLY is unexpected f2) and WHY do you believe it's unexpected (cite Help or Documentation!) f3) concerning your PC (video card, ...) f4) concerning your Operating System (Version, Distribution, Language) f5) concerning your AOO version (with Build/revision ID if it's not a public release) and localization (UI language, Locale setting) f6) AOO settings that might be related to your problems f7) how you launch AOO and how you opened the sample document and how you proceeded e-mail with what e-mail-client f8) Whether your problem persists when you renamed your user profile (Quit Quickstart before!) before you launch AOO (please see <http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues>) f9) Whether that worked in former OOO / AOO Versions
Reporter sent a test kit to me (I asked him to attach it here), and if I understand everything correctly problem is Reproducible with "AOO 4.0.1 – German UI / German locale [Rev. 1524958 2013-09-20 11:40:29]" on German WIN7 Home Premium (64bit)", “historic” 4.0 User Profile used for all predecessor versions: 1. From AOO Start Center open his "overzicht IK tem dec 2012.docx" 2. Open a compy of that document with MS WORD viewer and compare: In MS WORD viewer there is some kind of flow chart Bug: In AOO document looks empty Some modifications here due to my questions: (a) see new summary! This is a Writer - open-import bug (b) I hope reporter will attach testkit, soon (c) see above! (d) screenshots not required (e) Still missing. Philppe Duhamel, please contribute info how you created "overzicht IK tem dec 2012.docx" (especially: with what software?) (f) no more info required except (f9)
f91) Has been fixed in LibO 4.0, may be more early f92) already broken in OOo 3.1.1
I installed the previous version of OO. Same problem. So OSX 10.9 related.
@Philppe Duhamel: We urgently need your sample document. May I publish it here as attachment?
Created attachment 81877 [details] Sample Document From reporter's sample (what I received by e-mail) I created a new one what can't be considered confidential. For me all relevant behavior was completely the same as with reporter's original sample document
(g) Latest confirmation for AOO 4.1.0-dev, but because of incomplete LCo selector (Bug 123063) no correct information can be left.