Issue 123482 - unable to access files
Summary: unable to access files
Status: CLOSED DUPLICATE of issue 119006
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: 4.0.1
Hardware: Mac Mac OS X, all
: P3 Blocker (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
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Keywords:
Depends on:
Blocks:
 
Reported: 2013-10-16 02:25 UTC by cat
Modified: 2017-05-20 10:01 UTC (History)
1 user (show)

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Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description cat 2013-10-16 02:25:39 UTC 
All of a sudden when I open OO a window pops up and says: restore windowsThe application “OpenOffice” unexpectedly quit while trying to restore its windows.  Do you want to try to restore its windows again?
There are two button to choose from; don't restore windows and restore windows. Nothing happens when I click on either one. I can not open any OO files, nor can I print from OO. I can create a new document, but can't do anything with it. I did re-install the newest version of OO but this still happens. Please help!
Comment 1 Ariel Constenla-Haile 2013-10-16 02:34:35 UTC 
See http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues

On recent versions of Mac OS X it might happen, especially after a "Force quit", that the following error message appears: "Restore Windows - The application OpenOffice.org was forced to quit while trying to restore its windows. Do you want to try to restore its windows again?". If you cannot get rid of it: Option-click the "Go" menu; choose "Library" from the menu to open the folder in the Finder; click on the folder "Saved Application State"; delete the file "org.openoffice.script.savedState". See bug 119006 for more information.

@cat: are you using OpenOffice 4.0.1?

*** This issue has been marked as a duplicate of issue 119006 ***