Issue 121673 - Repeated Crashes Upon opening (almost) any SS and word file.
Summary: Repeated Crashes Upon opening (almost) any SS and word file.
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Calc
Classification: Application
Component: open-import (show other issues)
Version: 3.4.1
Hardware: PC Windows Vista
: P3 Major (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact: Jigisha
URL:
Keywords:
Depends on: profile-caused-crash
Blocks:
  Show dependency tree
 
Reported: 2013-01-25 20:03 UTC by ehands
Modified: 2017-05-20 09:58 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
1st error message appearing seconds after opening Oo file (37.85 KB, image/jpeg)
2013-01-25 20:06 UTC, ehands 		no flags Details
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Description ehands 2013-01-25 20:03:06 UTC 
Oo crashes repeatedly with seconds after opening any SS or word file - image of error window attached.  A second window opens, the file seems to have quickly been recovered, but the crash often recurs several times before the file is stable or I give up.  
This has been happening for a couple of weeks.  Re-installing Oo did not change the problem.
Comment 1 ehands 2013-01-25 20:06:04 UTC 
Created attachment 80172 [details]
1st error message appearing seconds after opening Oo file
Comment 2 Jigisha 2013-01-29 06:52:43 UTC 
my-OS is windows XP service pack 3
oo is 3.4.1 English.
I followed following steps but I could not reproduced the bug.
1.I created new SS with little information and saved it to my document.
2.I opened the saved SS and it worked fine.
3.I downloaded SS from bug 111037 and saved it to my document.
4.I opened the saved SS and it worked fine.
can you attach your file so I can validate that in my machine?
Comment 3 Jigisha 2013-01-29 19:03:16 UTC 
my-OS is windows XP service pack 3
oo is 3.4.1 English.
I followed following steps but I could not reproduced the bug.
1.I created new SS with little information and saved it to my document.
2.I opened the saved SS and it worked fine.
3.I downloaded SS from bug 111037 and saved it to my document.
4.I opened the saved SS and it worked fine.
can you attach your file so I can validate that in my machine?
Add Comment
5.I also created word file saved it and reopen it.It worked perfectly alright.
Comment 4 Oliver-Rainer Wittmann 2013-01-31 11:55:09 UTC 
@ehands:
Would it be possible to attach or send your user profile?
If your user profile contains confidential data you can sent it directly to me via email. I will keep it save and secure and I will only use it to reproduce and hopefully fix the issue.
Thanks in advance.
Comment 5 Jigisha 2013-02-01 06:03:15 UTC 
my-OS is windows XP service pack 3
oo is 3.4.1 English.
I followed following steps but I could not reproduced the bug.
1.I created new SS with little information and saved it to my document.
2.I opened the saved SS and it worked fine.
3.I downloaded SS from bug 111037 and saved it to my document.
4.I opened the saved SS and it worked fine.
can you attach your file so I can validate that in my machine?
Add Comment
5.I also created word file saved it and reopen it.It worked perfectly alright.