Issue 121629 - Randomly crashes after opening--heck, STARTING.
Summary: Randomly crashes after opening--heck, STARTING.
Status: CLOSED DUPLICATE of issue 121625
Alias: None
Product: Writer
Classification: Application
Component: open-import (show other issues)
Version: 3.4.1
Hardware: PC Windows 7
: P3 Major (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact: Suchithra
URL:
Keywords: needmoreinfo
Depends on: profile-caused-crash
Blocks:
  Show dependency tree
 
Reported: 2013-01-16 04:53 UTC by ferretripx
Modified: 2017-05-20 10:15 UTC (History)
4 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: 3.4.1
Developer Difficulty: ---

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Description ferretripx 2013-01-16 04:53:34 UTC 
Okay, so I don't know what the heck's going on, but whenever I open up OpenOffice, it crashes after a few moments. Sometimes, I'm somehow able to get it to behave, but I don't know how, and it's ticking me off and confusing me.

I notice this often happens while I'm looking for the file I wanna open, and I use Writer most often, so I put it into this category, but the problem is in the entire program. I tried repairing the installation, but nope.avi there. I really wish I knew why this was happening....
Comment 1 Oliver-Rainer Wittmann 2013-01-16 08:35:09 UTC 
@ferretripx@yahoo.com:
Thanks for reporting.

Certain users had reported crashes like the one. We had recently created a tracking issue for these kind of issues - bug 121625.

Just to be sure - You are working on Windows 7 with AOO 3.4.1. Right?

Somehow we have problems with the user profile migrated from former OOo versions.
Did you had before a former OOo version installed on your system?
If yes, which version?

Could you please list the extension which you had installed in your AOO resp. your former OOo version.

Could you please attach your complete user profile in a ZIP archive to this issue. If you want to keep your user profile confidential you can send it via eMail directly to me - I will keep it safe and secure.

To solve your problem please have a look at the Known Issues section of the release notes - http://www.openoffice.org/development/releases/3.4.1.html
But, please keep your former user profile before applying the given workaround.

Thanks in advance.
Comment 2 Suchithra 2013-01-30 02:55:16 UTC 
This issue is not reproducible on mac.
Comment 3 Javier Lopez 2013-02-13 02:23:01 UTC 
Hello (In reply to comment #0)
> Okay, so I don't know what the heck's going on, but whenever I open up
> OpenOffice, it crashes after a few moments. Sometimes, I'm somehow able to
> get it to behave, but I don't know how, and it's ticking me off and
> confusing me.
> 
> I notice this often happens while I'm looking for the file I wanna open, and
> I use Writer most often, so I put it into this category, but the problem is
> in the entire program. I tried repairing the installation, but nope.avi
> there. I really wish I knew why this was happening....

You have installed programs that are not APP after installing OOo?
Maybe, some programs is affecting the progress of you product.
Can give information about your system?

Javier Lopez
Comment 4 Suchithra 2013-02-18 18:48:34 UTC 
This issue is not reproducible on mac.

*** This issue has been marked as a duplicate of issue 121625 ***