Issue 118257 - Print Service Error - Event 808 - Windows 7 x64
Summary: Print Service Error - Event 808 - Windows 7 x64
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: OOo 3.3
Hardware: PC Windows 7
: P3 Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: needmoreinfo
Depends on:
Blocks:
 
Reported: 2011-07-07 16:02 UTC by pignatowicz
Modified: 2017-05-20 10:02 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description pignatowicz 2011-07-07 16:02:42 UTC 
I'm receiving the following error in the Windows 7 Event log whenever I print from OpenOffice 3.3.0:

The print spooler failed to load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\UNIDRVUI.DLL, error code 0xc1. See the event user data for context information.


My OS is Windows 7 Professional x64 with SP1.  My printer is an HP DeskJet 840C.  It's important to note the following:

1.  The printed report is printing fine.  I'm only reporting this because I'm an anal techy type that would like to understand why the Windows event logger is reporting this.

2.  This was not an issue with OpenOffice version 3.2.1  It started happening when I installed OpenOffice 3.3.0.

3.  All other software on my PC prints correctly without generating this error, so it appears that the Office 3.3.0 code introduced this anomaly.
Comment 1 2harts4ever 2011-12-17 18:34:08 UTC 
I am having the same problem.  I get the message whenever I try printing something from the computer from an Open Office file.  However, if I do the same thing but use 'Open with' and use something like 'Word Pad' it opens just fine.

Regards,

2harts4ever
Comment 2 Oliver-Rainer Wittmann 2012-06-13 12:29:48 UTC 
getting rid of value "enhancement" for field "severity".
For enhancement the field "issue type" shall be used.
Comment 3 Edwin Sharp 2014-02-04 10:29:23 UTC 
Please specify steps to reproduce bug.
Comment 4 Edwin Sharp 2014-02-18 12:05:56 UTC 
No info from author.