Apache OpenOffice (AOO) Bugzilla – Issue 109906
General Input/Output Error
Last modified: 2013-02-24 21:01:20 UTC
Hi, I have a laptop which up until recently was happily running OpenOffice 2.4 I upgraded to 3.1 as my office keeps sending me xlsx files but after installing, everytime I open any file or even just open any of the OpenOffice apps, I get two error messages pop up. First says: Error saving the document file:///C:/Programs%20Files/OpenOffice.org1.1.4/user/basic/script.xlc/: General Error. General input/output error The second error message says: Error saving the document file:///C:/Programs%20Files/OpenOffice.org1.1.4/user/basic/dialog.xlc/: General Error. General input/output error Now this isn't really a problem, more an inconvience. I hope someone can give me a fix. I have tried uninstalling all versions of Open Office using Add/Remove Programs. Then deleting all the folders in C:Program Files related to Open Office. And then Deleting the Open Office program markers from the Start\All Programs menu. Then carried a fresh install from a fresh download of Open Office 3.2 hoping it would clear this fault but it hasn't. Has anyone got any ideas? The version of XP is Windows XP Professional. The Laptop is a Panasonic CF-52 Toughbook.
Created attachment 68203 [details] First Error message
Created attachment 68204 [details] Second error message
Sorry, I stand corrected. First error message says: Error loading BASIC of document file:///C:/Documents%20and% 20Settings/engineer/Application% 20Data/OpenOffice.org/3/user/basic/Standard/script.xlb/:General Error. General Input/Output Error Second error message says: Error loading BASIC of document file:///C:/Documents%20and% 20Settings/engineer/Application% 20Data/OpenOffice.org/3/user/basic/Standard/dialog.xlb/:General Error. General Input/Output Error Sorry for the mix up.
->aa48: Could you see if the files OOo tries to load are there and OK? ->Andreas: Do you know of any issue like this?
Nope, both files are missing. Although in the Basic folder there is dialog.xlc and script.xlc I guess that is why the error is happening.
Andreas, any idea why these files could be missing?
I assume this is a duplicate of an old issue that never really has been understood: http://www.openoffice.org/issues/show_bug.cgi?id=59890 The problem is that the error messages are correct, the files *are* missing. But why they are missing isn't reproducible any more. ab->aa48: The problem is located in the user installation. If you delete both the old (if still existing) and the new one, restarting the Office should lead to a clean installation. If necessary (e.g. if you don't want to loose your user in- stallation) I can also attach you empty script.xlb and dialog.xlb to this issue. Set to duplicate of issue 59890 *** This issue has been marked as a duplicate of 59890 ***
I have found another OpenOffice folder in Application Data called OpenOffice.org2 inside this folder lies the same path to the Standard folder which contains the two missing files. I have copied and pasted these files into the Standard folder of the OpenOffice.org folder. The error messages have now stopped. Thanx for pointing me in the right direction.