Uploaded image for project: 'Openmeetings'
  1. Openmeetings
  2. OPENMEETINGS-675

docx, doc, notepad, wordpad conversion fails

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Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Not A Problem
    • None
    • 2.1.0 Apache Release
    • Converters
    • None
    • Linux meeting.mycompany.ca 2.6.32-358.6.2.el6.i686 #1 SMP Thu May 16 18:12:13 UTC 2013 i686 i686 i386 GNU/Linux

    Description

      1) System Summary:

      Openmeeting Version : apache-openmeetings-2.1.0
      Jodconvertor: installed
      LibreOffice: installed

      2) Issue

      Cannot convert doc, docx documents. Documents get uploaded but fail to show up on whiteboard and get replaced with default "deleted image". uploading of PDF, JPG, PNG work fine and these documents show up on whiteboard.

      Debug log states, "Failed

      3) Debug Log

      DEBUG 06-16 00:47:46.072 o.a.o.s.o.AbstractUploadController:58 [http-bio-0.0.0.0-5080-exec-8] - Starting validate
      DEBUG 06-16 00:47:46.072 o.a.o.s.o.AbstractUploadController:65 [http-bio-0.0.0.0-5080-exec-8] - sid: accf222a87ae0192f28d5ec28d7756db
      DEBUG 06-16 00:47:46.077 o.a.o.s.o.AbstractUploadController:69 [http-bio-0.0.0.0-5080-exec-8] - userId = 1, userLevel = 3
      DEBUG 06-16 00:47:46.078 o.a.o.s.o.AbstractUploadController:83 [http-bio-0.0.0.0-5080-exec-8] - publicSID: e9432a7f9456dd6cf3189f595eed6f9a
      DEBUG 06-16 00:47:46.079 o.a.o.s.o.AbstractUploadController:92 [http-bio-0.0.0.0-5080-exec-8] - uploading 38400 bytes
      DEBUG 06-16 00:47:46.080 o.a.o.s.o.UploadController:104 [http-bio-0.0.0.0-5080-exec-8] - fileSystemName: listofcountries.doc
      DEBUG 06-16 00:47:46.080 o.a.o.d.f.FileProcessor:74 [http-bio-0.0.0.0-5080-exec-8] - newFileExt: doc
      DEBUG 06-16 00:47:46.080 o.a.o.d.f.FileProcessor:87 [http-bio-0.0.0.0-5080-exec-8] - isAsIs: false
      DEBUG 06-16 00:47:46.081 o.a.o.d.f.FileProcessor:99 [http-bio-0.0.0.0-5080-exec-8] - writing file to: /apache-openmeetings-2.1.0/webapps/openmeetings/uploadtemp/files/16b090ddd4428f6b8618d27332c31eb2.doc
      DEBUG 06-16 00:47:46.083 o.a.o.d.f.d.FileExplorerItemDao:54 [http-bio-0.0.0.0-5080-exec-8] - .add(): adding file listofcountries.doc roomID: 7
      DEBUG 06-16 00:47:46.085 o.a.o.d.f.d.FileExplorerItemDao:78 [http-bio-0.0.0.0-5080-exec-8] - .add(): file listofcountries.doc added as 12
      DEBUG 06-16 00:47:46.086 o.a.o.d.f.FileProcessor:140 [http-bio-0.0.0.0-5080-exec-8] - fileExplorerItemId: 12
      DEBUG 06-16 00:47:46.086 o.a.o.d.f.FileProcessor:144 [http-bio-0.0.0.0-5080-exec-8] - canBeConverted: true
      DEBUG 06-16 00:47:46.087 o.a.o.d.GeneratePDF:58 [http-bio-0.0.0.0-5080-exec-8] - fullProcessing: true
      DEBUG 06-16 00:47:46.090 o.a.o.u.ProcessHelper:105 [http-bio-0.0.0.0-5080-exec-8] - process: doJodConvert
      DEBUG 06-16 00:47:46.090 o.a.o.u.ProcessHelper:106 [http-bio-0.0.0.0-5080-exec-8] - args: [java, -Doffice.home=/usr/bin/, -cp, /jodconverter/jodconverter-core-3.0-beta-4/lib/jurt-3.2.1.jar, -cp, /jodconverter/jodconverter-core-3.0-beta-4/lib/commons-cli-1.1.jar, -cp, /jodconverter/jodconverter-core-3.0-beta-4/lib/commons-io-1.4.jar, -cp, /jodconverter/jodconverter-core-3.0-beta-4/lib/json-20090211.jar, -cp, /jodconverter/jodconverter-core-3.0-beta-4/lib/ridl-3.2.1.jar, -cp, /jodconverter/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar, -cp, /jodconverter/jodconverter-core-3.0-beta-4/lib/juh-3.2.1.jar, -cp, /jodconverter/jodconverter-core-3.0-beta-4/lib/unoil-3.2.1.jar, -jar, /jodconverter/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar, /apache-openmeetings-2.1.0/webapps/openmeetings/uploadtemp/files/16b090ddd4428f6b8618d27332c31eb2.doc, /apache-openmeetings-2.1.0/webapps/openmeetings/upload/files/16b090ddd4428f6b8618d27332c31eb2/16b090ddd4428f6b8618d27332c31eb2.pdf]
      DEBUG 06-16 00:47:46.386 o.a.o.u.ProcessHelper:136 [http-bio-0.0.0.0-5080-exec-8] - exitVal: 1
      DEBUG 06-16 00:47:46.397 o.a.o.u.ProcessHelper:105 [http-bio-0.0.0.0-5080-exec-8] - process: generateBatchThumbByWidth
      DEBUG 06-16 00:47:46.397 o.a.o.u.ProcessHelper:106 [http-bio-0.0.0.0-5080-exec-8] - args: [/usr/bin/convert, -thumbnail, 80, /apache-openmeetings-2.1.0/webapps/openmeetings/upload/files/16b090ddd4428f6b8618d27332c31eb2/16b090ddd4428f6b8618d27332c31eb2.pdf, /apache-openmeetings-2.1.0/webapps/openmeetings/upload/files/16b090ddd4428f6b8618d27332c31eb2/_thumb_page-%04d.jpg]
      DEBUG 06-16 00:47:46.561 o.a.o.u.ProcessHelper:136 [http-bio-0.0.0.0-5080-exec-8] - exitVal: 1
      DEBUG 06-16 00:47:46.574 o.a.o.u.ProcessHelper:105 [http-bio-0.0.0.0-5080-exec-8] - process: generateSwf
      DEBUG 06-16 00:47:46.574 o.a.o.u.ProcessHelper:106 [http-bio-0.0.0.0-5080-exec-8] - args: [/usr/bin/pdf2swf, -s, insertstop, -s, poly2bitmap, -i, -j, 85, -s, zoom=72, /apache-openmeetings-2.1.0/webapps/openmeetings/upload/files/16b090ddd4428f6b8618d27332c31eb2/16b090ddd4428f6b8618d27332c31eb2.pdf, /apache-openmeetings-2.1.0/webapps/openmeetings/upload/files/16b090ddd4428f6b8618d27332c31eb2/16b090ddd4428f6b8618d27332c31eb2.swf]
      DEBUG 06-16 00:47:46.705 o.a.o.u.ProcessHelper:136 [http-bio-0.0.0.0-5080-exec-8] - exitVal: 1
      DEBUG 06-16 00:47:46.801 o.a.o.s.o.DownloadHandler:78 [http-bio-0.0.0.0-5080-exec-1] -
      query = fileName=16b090ddd4428f6b8618d27332c31eb2%2Eswf&moduleName=videoconf1&parentPath=%2F16b090ddd4428f6b8618d27332c31eb2%2F&room_id=files&sid=accf222a87ae0192f28d5ec28d7756db
      DEBUG 06-16 00:47:46.802 o.a.o.s.o.DownloadHandler:79 [http-bio-0.0.0.0-5080-exec-1] -

      fileName = 16b090ddd4428f6b8618d27332c31eb2.swf
      DEBUG 06-16 00:47:46.802 o.a.o.s.o.DownloadHandler:81 [http-bio-0.0.0.0-5080-exec-1] -

      parentPath = /16b090ddd4428f6b8618d27332c31eb2/
      DEBUG 06-16 00:47:46.802 o.a.o.s.o.DownloadHandler:94 [http-bio-0.0.0.0-5080-exec-1] - sid: accf222a87ae0192f28d5ec28d7756db
      DEBUG 06-16 00:47:46.811 o.a.o.r.WhiteBoardService:457 [NioProcessor-4] - startNewObjectSyncprocess: 16b090ddd4428f6b8618d27332c31eb2.swf1371357845253
      DEBUG 06-16 00:47:46.812 o.a.o.d.w.WhiteBoardObjectSyncManager:99 [NioProcessor-4] - getWhiteBoardImagesSyncListByRoomAndImageid room_id: 7
      DEBUG 06-16 00:47:46.812 o.a.o.d.w.WhiteBoardObjectSyncManager:106 [NioProcessor-4] - getWhiteBoardImagesSyncListByRoomAndImageid roomList: {}
      DEBUG 06-16 00:47:46.813 o.a.o.d.w.WhiteBoardObjectSyncManager:108 [NioProcessor-4] - getWhiteBoardImagesSyncListByRoomAndImageid object_id: 16b090ddd4428f6b8618d27332c31eb2.swf1371357845253
      DEBUG 06-16 00:47:46.818 o.a.o.s.o.DownloadHandler:174 [http-bio-0.0.0.0-5080-exec-1] - requestedFile: 16b090ddd4428f6b8618d27332c31eb2.swf current_dir: /apache-openmeetings-2.1.0/webapps/openmeetings/upload/files/16b090ddd4428f6b8618d27332c31eb2
      DEBUG 06-16 00:47:46.818 o.a.o.s.o.DownloadHandler:184 [http-bio-0.0.0.0-5080-exec-1] - LOG DownloadHandler: The request file is not readable
      DEBUG 06-16 00:47:46.819 o.a.o.s.o.DownloadHandler:188 [http-bio-0.0.0.0-5080-exec-1] - LOG ERROR requestedFile: 16b090ddd4428f6b8618d27332c31eb2.swf
      DEBUG 06-16 00:47:46.819 o.a.o.s.o.DownloadHandler:214 [http-bio-0.0.0.0-5080-exec-1] - full_path: /apache-openmeetings-2.1.0/webapps/openmeetings/default/deleted.swf
      DEBUG 06-16 00:47:46.819 o.a.o.s.o.DownloadHandler:247 [http-bio-0.0.0.0-5080-exec-1] - Detected browser type:0
      DEBUG 06-16 00:47:46.820 o.a.o.u.OmFileHelper:272 [http-bio-0.0.0.0-5080-exec-1] - File copied.
      DEBUG 06-16 00:47:46.967 o.a.o.a.s.FileWebService:688 [http-bio-0.0.0.0-5080-exec-9] - room_id 7
      DEBUG 06-16 00:47:46.968 o.a.o.d.f.d.FileExplorerItemDao:150 [http-bio-0.0.0.0-5080-exec-9] - .getFileExplorerItemsByOwner() started
      DEBUG 06-16 00:47:46.974 o.a.o.a.s.FileWebService:699 [http-bio-0.0.0.0-5080-exec-9] - FileExplorerItem fList Hack3.JPG
      DEBUG 06-16 00:47:46.974 o.a.o.d.f.FileProcessor:72 [http-bio-0.0.0.0-5080-exec-9] - calling [1] FileExplorerItemDaoImpl.updateFileOrFolder()
      DEBUG 06-16 00:47:46.975 o.a.o.d.f.d.FileExplorerItemDao:356 [http-bio-0.0.0.0-5080-exec-9] - .updateFileOrFolder() started
      DEBUG 06-16 00:47:46.976 o.a.o.d.w.WhiteboardManager:44 [NioProcessor-4] - addWhiteBoardObjectById:
      DEBUG 06-16 00:47:46.977 o.a.o.d.w.WhiteboardManager:56 [NioProcessor-4] - action: draw
      DEBUG 06-16 00:47:46.977 o.a.o.d.w.WhiteboardManager:57 [NioProcessor-4] - actionObject: [swf, http://meeting.mycompany.com:5080/openmeetings/DownloadHandler?fileName=16b090ddd4428f6b8618d27332c31eb2%2Eswf&moduleName=videoconf1&parentPath=%2F16b090ddd4428f6b8618d27332c31eb2%2F&room_id=files&sid=accf222a87ae0192f28d5ec28d7756db, http://meeting.mycompany.com:5080/openmeetings/DownloadHandler?fileName=16b090ddd4428f6b8618d27332c31eb2%2Eswf&moduleName=videoconf1&parentPath=%2F16b090ddd4428f6b8618d27332c31eb2%2F&room_id=files&sid=accf222a87ae0192f28d5ec28d7756db, 16b090ddd4428f6b8618d27332c31eb2.swf, videoconf1, /16b090ddd4428f6b8618d27332c31eb2, files, public, 1, 0, 0, 624, 425.3, 20, 624, 425.3, 100, 16b090ddd4428f6b8618d27332c31eb2.swf1371357845253, listofcountries.doc, true, 2, null, 0, 0, 0, 624, 425.3, swfpresentationobject_1371357845253]
      DEBUG 06-16 00:47:46.978 o.a.o.d.w.WhiteboardManager:86 [NioProcessor-4] - objectOID: swfpresentationobject_1371357845253
      DEBUG 06-16 00:47:46.979 o.a.o.d.f.d.FileExplorerItemDao:175 [http-bio-0.0.0.0-5080-exec-9] - .getFileExplorerItemsByParent() started
      DEBUG 06-16 00:47:46.982 o.a.o.d.f.d.FileExplorerItemDao:124 [http-bio-0.0.0.0-5080-exec-9] - getFileExplorerItemsByRoom room_id :: 7
      DEBUG 06-16 00:47:46.980 o.a.o.r.WhiteBoardService:492 [NioProcessor-4] - sendCompletedObjectSyncEvent: 16b090ddd4428f6b8618d27332c31eb2.swf1371357845253
      DEBUG 06-16 00:47:46.983 o.a.o.d.w.WhiteBoardObjectSyncManager:99 [NioProcessor-4] - getWhiteBoardImagesSyncListByRoomAndImageid room_id: 7
      DEBUG 06-16 00:47:46.983 o.a.o.d.w.WhiteBoardObjectSyncManager:106 [NioProcessor-4] - getWhiteBoardImagesSyncListByRoomAndImageid roomList: {16b090ddd4428f6b8618d27332c31eb2.swf1371357845253={e9432a7f9456dd6cf3189f595eed6f9a=org.apache.openmeetings.data.whiteboard.dto.WhiteboardSyncLockObject@188e86b}}
      DEBUG 06-16 00:47:46.983 o.a.o.d.w.WhiteBoardObjectSyncManager:108 [NioProcessor-4] - getWhiteBoardImagesSyncListByRoomAndImageid object_id: 16b090ddd4428f6b8618d27332c31eb2.swf1371357845253
      DEBUG 06-16 00:47:46.983 o.a.o.d.w.WhiteBoardObjectSyncManager:111 [NioProcessor-4] - getWhiteBoardImagesSyncListByRoomAndImageid roomList Key image_id: 16b090ddd4428f6b8618d27332c31eb2.swf1371357845253
      DEBUG 06-16 00:47:46.984 o.a.o.r.WhiteBoardService:504 [NioProcessor-4] - sendCompletedObjectSyncEvent syncListImage:

      {e9432a7f9456dd6cf3189f595eed6f9a=org.apache.openmeetings.data.whiteboard.dto.WhiteboardSyncLockObject@188e86b}

      DEBUG 06-16 00:47:46.984 o.a.o.r.WhiteBoardService:519 [NioProcessor-4] - sendCompletedImagesSyncEvent remove: e9432a7f9456dd6cf3189f595eed6f9a
      DEBUG 06-16 00:47:46.985 o.a.o.r.WhiteBoardService:530 [NioProcessor-4] - sendCompletedImagesSyncEvent numberOfInitial: 0
      DEBUG 06-16 00:47:46.987 o.a.o.a.s.FileWebService:715 [http-bio-0.0.0.0-5080-exec-9] - FileExplorerItem rList listofcountries.doc
      DEBUG 06-16 00:47:46.988 o.a.o.d.f.FileProcessor:72 [http-bio-0.0.0.0-5080-exec-9] - calling [1] FileExplorerItemDaoImpl.updateFileOrFolder()
      DEBUG 06-16 00:47:46.989 o.a.o.d.f.d.FileExplorerItemDao:356 [http-bio-0.0.0.0-5080-exec-9] - .updateFileOrFolder() started
      DEBUG 06-16 00:47:46.989 o.a.o.d.f.d.FileExplorerItemDao:175 [http-bio-0.0.0.0-5080-exec-9] - .getFileExplorerItemsByParent() started
      DEBUG 06-16 00:47:47.306 o.a.o.d.b.SessiondataDao:410 org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10 - ****** clearSessionTable:
      DEBUG 06-16 00:47:47.308 o.a.o.d.b.SessiondataDao:414 org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10 - clearSessionTable: 0
      DEBUG 06-16 00:47:47.313 o.a.o.q.s.MeetingReminderJob:34 org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-9 - MeetingReminderJob.execute
      DEBUG 06-16 00:47:47.314 o.a.o.d.c.d.AppointmentDao:929 org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-9 - startStamp 2013-06-16 00:47:47.314
      DEBUG 06-16 00:47:47.314 o.a.o.d.c.d.AppointmentDao:930 org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-9 - stopStamp 2013-06-16 01:02:47.314
      DEBUG 06-16 00:47:47.316 o.a.o.d.c.m.AppointmentLogic:423 org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-9 - doScheduledMeetingReminder : no Appointments in range
      ^C

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            jonah jonah
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              Created:
              Updated:
              Resolved: