Details
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Bug
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Status: Resolved
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Major
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Resolution: Information Provided
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5.0.1
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None
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Ubuntu Server 20 LTS
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Important
Description
Getting "Media server connection for sirstname lastname is failed, will try to re-connect" Error.
This particular Ubuntu Server 20 LTS we specifically setup to test this application has a public IP address and Domain Name and a direct connection to the internet (thus no NAT or funny setups hence why we have not used a coturn or stun as we are not sure if in this case it is needed when the server is directly connected to the internet).
I is not a "Firewall" issue either as we disabled that even before installation to ensure nothing got in the way of the installation process.
The installation was error less (went smooth) but starting a meeting in any room the video seems to always drop off.
I have seen there are a few reports of this same problem on the internet but despite it being known there are no solutions provided.
Hopefully some one here can help provide a real solution as this is the very first time I have ever experienced such a thing using any video conference system from BBB, Jitsi etc.