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  1. Openmeetings
  2. OPENMEETINGS-2522

Media Server Connection Fails after 1 minute

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Major
    • Resolution: Information Provided
    • Affects Version/s: 5.0.1
    • Fix Version/s: None
    • Component/s: Audio/Video
    • Labels:
    • Environment:
      Ubuntu Server 20 LTS
    • Flags:
      Important

      Description

      Getting "Media server connection for sirstname lastname is failed, will try to re-connect" Error.

       

      This particular Ubuntu Server 20 LTS  we specifically setup to test this application has a public IP address and Domain Name and a direct connection to the internet (thus no NAT or funny setups hence why we have not used a coturn or stun as we are not sure if in this case it is needed when the server is directly connected to the internet).

      I is not a "Firewall" issue either as we disabled that even before installation to ensure nothing got in the way of the installation process.

       

      The installation was error less (went smooth) but starting a meeting in any room the video seems to always drop off.

       

      I have seen there are a few reports of this same problem on the internet but despite it being known there are no solutions provided.

       

      Hopefully some one here can help provide a real solution as this is the very first time I have ever experienced such a thing using any video conference system from BBB, Jitsi etc.

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        1. Error Message OpenMeetings.JPG
          36 kB
          Idris Fuquan

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            • Assignee:
              solomax Maxim Solodovnik
              Reporter:
              Fuquan Idris Fuquan
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              Dates

              • Created:
                Updated:
                Resolved:

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