[OPENMEETINGS-2345] Duplicate-reorder, stream gaps detected

• Type: Bug
• Status: Resolved
• Priority: Blocker
• Resolution: Information Provided
• Affects Version/s: 5.0.0-M4
• Component/s: Audio/Video, Kurento
• Environment: ubuntu.
• Assignee: Maxim Solodovnik
• Reporter: kamal kishore
• Created: 05/May/20 14:28
• Updated: 09/May/20 14:06
• Resolved: 09/May/20 14:06

Description

Hello,

            I am facing multiple issues related to stability. Clients are getting disconnected frequently with media disconnection error. Kurento media server is showing following errors.

1. Received invalid buffer.
2. Duplicate or reordered packets.
3. offset unusually large.
4. stream gap detection.
5. Add remote candidate to libnice agent: parsing failed.
6.  unacceptable sequence number.                                                                                                       

Sometimes multiple instances of users are shown in rooms. If client executes network test then 500 HTTP server error is shown and average jitter is ( 60 to 70 ms).

Sometimes client is not able to press mic or video buttons. These are getting hanged.

A client is thrown out of room. Media to client is disconnected. If client presses mute or video button , then again rest of the members are able to see him. Kindly help to resolve such kind of critical issues related to stability. I am not using TURN server.