Details
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Sub-task
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Status: In Progress
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Major
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Resolution: Unresolved
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None
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None
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Description
CRM process overview to be documented.
Doc Content:
Every CRM business activity to be covered with below-given headings-
- Process Overview
- Business Purpose (significance of having efficient CRM capabilities in real world)
- Activity Diagrams (Level-1,2, and 3 as applicable to demonstrate the process flow)