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  1. OFBiz
  2. OFBIZ-9596 Documentation: Business Process Reference Book
  3. OFBIZ-9597

Documentation: Customer Relationship Management (CRM) Process Overview

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    • Sub-task
    • Status: In Progress
    • Major
    • Resolution: Unresolved
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    Description

      CRM process overview to be documented.

      Doc Content:
      Every CRM business activity to be covered with below-given headings-

      • Process Overview
      • Business Purpose (significance of having efficient CRM capabilities in real world)
      • Activity Diagrams (Level-1,2, and 3 as applicable to demonstrate the process flow)

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            shivangi.tanwar Shivangi Tanwar
            pandeypranay Pranay Pandey
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              Created:
              Updated: