This issue arises when Multitenancy is in use. It arises only on backend applications (as typically the frontend store applications will use a context variable defined in web.xml to determin the delegator to be used (ie. the database to use for data lookups etc).
The issue manifests as follows:
- the wrong data is read for standard backoffice displays (e.g. orders, accounts, etc.); it is the dataa from the default datasource, not the tenant´s data source
- in the backend apps certain functions require authentication (checked dynamically) and this will fail when the default delegator is used since the tenant's user accounts will differ (if not in name then in password hashes) from the default datasource – this leads to authentication warnings all over the place
- one will not be able to mainpulate data of course, either