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  1. OFBiz
  2. OFBIZ-478

Gift Certificates sold offline (in store, over the phone, etc)

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Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Fixed
    • None
    • 14.12.01
    • accounting
    • None

    Description

      Apologies in advance if this is user error and not a bug.

      If I create a Sales Order for a gift certificate (basically using the Demo Seed Data) I think the finaccount is being created but I'm confused about the use-model.

      If I look in the FinAccount table, I can see several GIFTCERT_ACCOUNTs. None of them have a finAccountName, but they all have a finAccountCode which looks like the output of a toString or something similar. With the Demo Data config, ought I be seeing a 12 alphanum account id somewhere in that table?

      In the case where I am selling the GC to a customer (say on the phone), should I be able to get the account id from somewhere in the UI to inform the customer, and/or to print out on some official looking store card for later redemption. Or.......

      Is the current implementation only intended for pure electronic use? A slight bummer if this is the base.

      Also, where can I see the balance on a fin_account? I can see transactions in the GL, but I'm having a heck of a time finding where (if at all) I can view/update fin_accounts.

      Again, apologies if this is inappropriate use of Jira, but from my naive perspective this looks like a bug, but I recognise it could be either deliberate design, or a stupid user

      Cheers, Iain

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            jleroux Jacques Le Roux
            foggy Iain Fogg
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