[OFBIZ-3709] Store Incoming email does not factor in 'reply-to' email

• Type: Improvement
• Status: Open
• Priority: Major
• Resolution: Unresolved
• Affects Version/s: Trunk, Upcoming Branch
• Component/s: party

Environment

Linux, postgres.

• Sprint: Bug Crush Event - 21/2/2015
• Assignee: Unassigned
• Reporter: Rohit Sureka
• Created: 18/Apr/10 05:49
• Updated: 11/Jan/22 08:48

Description

Hi,

The storeIncomingEmail function in CommunicationEventServices.java, does not factor in the reply-to email address while looking for the party for whom to create the communication event.

I guess it is now common to receive emails from customers from various channel like ebay, paypal, google checkout etc. (support by ofbiz now), using their inbuilt email forms. The emails so received are from the channels standard noreply email address with the customers email in the reply-to option. In such cases the email are not linked to the party in ofbiz.

Thus is suppose the functions should not check for existing party with the 'from' email, but also for 'reply-to' email address and the communication thus created should link the message with the party for the 'reply-to' email address.

i hope my thoughts are right, any feedback is welcome.

Thanks

Rohit