OFBiz
  1. OFBiz
  2. OFBIZ-2426

User friendly success/error messages in eCommerce application

    Details

    • Type: New Feature New Feature
    • Status: Open
    • Priority: Minor Minor
    • Resolution: Unresolved
    • Affects Version/s: SVN trunk
    • Fix Version/s: SVN trunk
    • Labels:
      None

      Description

      I want to propose a change and want to ask for the suggestions for the way to go for it.

      Proposal:
      Should have appropriate user friendly success/error messages for eCommerce applicaiton on the execution of an event from user. As eCommerce is the customer facing application.
      E.g.

      1. When user creates his/her profile then then the success message shown is *"The following occurred:
        The action was performed successfully. "* while it should be shown something like: "New user created successfully." or "User profile created successfully"
      2. When we talk about an error message then e.g. when user tries to login with wrong userId or pwd the message shown is *"The Following Errors Occurred:
        error following occurred during login: User not found."* which should be something like: "User not found" or when password is incorrect "Password is incorrect"

      There are more places where this can observed well that the success/error messages are not best suited for eCommerce application.

      Right now for both of back-office and front-end(eCommerce) application we use the same common/webcommon/includes/messages.ftl which shows the same messages as of back office application for many operations.

      The idea is we should introduce a new Messages.ftl file for ecommerce only which will show user friendly error/success messages to the front-end user who is the customer.

      I would really appreciate comments from community members on this issue.

        Activity

        Hide
        Vikas Mayur added a comment -

        Hi Pranay,

        I really like this idea and thanks for bringing this up. Its a mess when error messages like "error in createContactMech" etc. appear on the screen for a customer or in fact any user of the system.

        Its good to have this jira issue but certainly the discussion part could be moved to Dev list as for most of the people, it is easier to read and write comment on list rather then jira issue.

        Vikas

        Show
        Vikas Mayur added a comment - Hi Pranay, I really like this idea and thanks for bringing this up. Its a mess when error messages like "error in createContactMech" etc. appear on the screen for a customer or in fact any user of the system. Its good to have this jira issue but certainly the discussion part could be moved to Dev list as for most of the people, it is easier to read and write comment on list rather then jira issue. Vikas
        Hide
        Pranay Pandey added a comment -

        Thanks Vikas. I have done that Vikas
        Sent an email to dav list for the same.


        Pranay

        Show
        Pranay Pandey added a comment - Thanks Vikas. I have done that Vikas Sent an email to dav list for the same. – Pranay

          People

          • Assignee:
            Unassigned
            Reporter:
            Pranay Pandey
          • Votes:
            1 Vote for this issue
            Watchers:
            0 Start watching this issue

            Dates

            • Created:
              Updated:

              Development