OFBiz
  1. OFBiz
  2. OFBIZ-1637

Develop special purpose CRM component.

    Details

    • Type: New Feature New Feature
    • Status: Open
    • Priority: Minor Minor
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None

      Description

      Create a new component CRM. We should place this component in Special Purpose folder. This will include tools that can be grouped into Sales Force Automation Control, Quoting, Flexible Commission Control, Marketing Campaign Management, Customer Support Management, and Dashboards

        Activity

        Hide
        David E. Jones added a comment -

        How about we call the component "crm" (in the specialpurpose directory), and then have different webapps in it for the different major roles, like:

        • sales (or sfa)
        • marketing
        • custsupport

        Each one would have a landing page that would be a dashboard for that role.

        Does this sound reasonable? Any other roles we should target with CRM?

        Show
        David E. Jones added a comment - How about we call the component "crm" (in the specialpurpose directory), and then have different webapps in it for the different major roles, like: sales (or sfa) marketing custsupport Each one would have a landing page that would be a dashboard for that role. Does this sound reasonable? Any other roles we should target with CRM?
        Hide
        Anil K Patel added a comment -

        In that case should we just enhance Marketing component instead?

        Show
        Anil K Patel added a comment - In that case should we just enhance Marketing component instead?
        Hide
        David E. Jones added a comment -

        That's a good question, and I'm not sure what the answer is yet. I guess it depends on what we'd like to put in this more focused application and what the more targeted screens look like, and how that compares to the existing marketing component and webapp...

        Show
        David E. Jones added a comment - That's a good question, and I'm not sure what the answer is yet. I guess it depends on what we'd like to put in this more focused application and what the more targeted screens look like, and how that compares to the existing marketing component and webapp...

          People

          • Assignee:
            Unassigned
            Reporter:
            Anil K Patel
          • Votes:
            1 Vote for this issue
            Watchers:
            0 Start watching this issue

            Dates

            • Created:
              Updated:

              Development