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  1. NetBeans
  2. NETBEANS-5334

Can't install NetBeans

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Blocker
    • Resolution: Abandoned
    • Affects Version/s: 11.0, 12.0, 12.2
    • Fix Version/s: None
    • Component/s: None
    • Flags:
      Important

      Description

      Whenever I try to install Netbeans I get an error prompt saying:

      "An unexpected exception happened in thread AWT-EventQueue-0
       java.lang.NullPointerException"

       

      Looking into the error log i found this 2 errors:

      starting the installer
      [2021-02-05 13:38:11.563]: ... initializing look and feel
      [2021-02-05 13:38:11.563]: ... custom look and feel class name was not specified, using system default
      [2021-02-05 13:38:11.668]: ... class name: com.sun.java.swing.plaf.windows.WindowsLookAndFeel
      [2021-02-05 13:38:11.668]: ... get installed L&Fs
      [2021-02-05 13:38:11.736]: ... set specified L&F
      [2021-02-05 13:38:11.776]: ... check headless
      [2021-02-05 13:38:11.777]: ... creating JFileChooser object to check possible issues with UI
      [2021-02-05 13:38:12.054]: ... could not activate defined L&F, initializing cross-platfrom one
      [2021-02-05 13:38:12.055]: java.lang.NullPointerException
      [2021-02-05 13:38:12.056]: at java.desktop/sun.awt.shell.Win32ShellFolder2.getFileSystemPath(Win32ShellFolder2.java:611)
      [2021-02-05 13:38:12.056]: at java.desktop/sun.awt.shell.Win32ShellFolder2$2.call(Win32ShellFolder2.java:335)
      [2021-02-05 13:38:12.056]: at java.desktop/sun.awt.shell.Win32ShellFolder2$2.call(Win32ShellFolder2.java:333)
      [2021-02-05 13:38:12.056]: at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
      [2021-02-05 13:38:12.056]: at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
      [2021-02-05 13:38:12.056]: at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
      [2021-02-05 13:38:12.056]: at java.desktop/sun.awt.shell.Win32ShellFolderManager2$ComInvoker$1.run(Win32ShellFolderManager2.java:586)
      [2021-02-05 13:38:12.056]: at java.base/java.lang.Thread.run(Thread.java:830)
      [2021-02-05 13:38:12.057]: ... cross-platform L&F class-name : javax.swing.plaf.metal.MetalLookAndFeel
      [2021-02-05 13:38:12.060]: ... initializing L&F finished

       

      [2021-02-05 13:38:19.141]: ... use Java that is already selected for the product: C:\Program Files\Java\jdk-13
      [2021-02-05 13:38:19.242]: An unexpected exception happened in thread AWT-EventQueue-0
      [2021-02-05 13:38:19.243]: java.lang.NullPointerException
      [2021-02-05 13:38:19.243]: at java.desktop/sun.awt.shell.Win32ShellFolder2.getFileSystemPath(Win32ShellFolder2.java:611)
      [2021-02-05 13:38:19.243]: at java.desktop/sun.awt.shell.Win32ShellFolder2$10.call(Win32ShellFolder2.java:817)
      [2021-02-05 13:38:19.243]: at java.desktop/sun.awt.shell.Win32ShellFolder2$10.call(Win32ShellFolder2.java:808)
      [2021-02-05 13:38:19.243]: at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
      [2021-02-05 13:38:19.243]: at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
      [2021-02-05 13:38:19.243]: at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
      [2021-02-05 13:38:19.243]: at java.desktop/sun.awt.shell.Win32ShellFolderManager2$ComInvoker$1.run(Win32ShellFolderManager2.java:586)
      [2021-02-05 13:38:19.243]: at java.base/java.lang.Thread.run(Thread.java:830)
      [2021-02-05 13:38:19.244]: ... show message dialog
      [2021-02-05 13:38:19.244]: title: Critical Error
      [2021-02-05 13:38:19.244]: message: An unexpected exception happened in thread AWT-EventQueue-0
      [2021-02-05 13:38:19.244]:
      [2021-02-05 13:38:19.244]: Exception:
      [2021-02-05 13:38:19.244]: java.lang.NullPointerException:
      [2021-02-05 13:38:19.245]: null
      [2021-02-05 13:38:19.245]:
      [2021-02-05 13:38:19.245]: You can get more details about the issue in the installer log file:
      [2021-02-05 13:38:19.245]: C:\Users\PcCom\.nbi\log\20210205133810.log
      [2021-02-05 13:38:21.732]: ... dialog closed

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            • Assignee:
              Unassigned
              Reporter:
              Sukkui J S
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              Dates

              • Created:
                Updated:
                Resolved: