[LUCENE-4812] missing .fnm file from jira\index\ preventing users from viewing any projects data

• Type: Bug
• Status: Closed
• Priority: Major
• Resolution: Invalid
• Affects Version/s: 3.6
• Fix Version/s: 3.6
• Component/s: core/index
• Labels: bug

Environment

Windows XP/ atlassian-jira-professional-3.6.5-standalone

• Lucene Fields: New
• Assignee: Unassigned
• Reporter: Bill McBride
• Created: 05/Mar/13 17:05
• Updated: 10/May/13 10:40
• Resolved: 05/Mar/13 17:12

Description

Jira users could not view any projects data due to following error:

org.apache.commons.lang.exception.NestableRuntimeException: java.io.FileNotFoundException: C:\Jira\index\issues\segments (The system cannot find the file specified)

I copied the segments file from last backup and now the following error is reported in the C:\Windows\system32\Atlassian log

org.apache.commons.lang.exception.NestableRuntimeException: java.io.FileNotFoundException: C:\Jira\index\issues_5zd.fnm (The system cannot find the file specified)

This missing file is not found in any backups. Please advise on a fix.