Infrastructure
  1. Infrastructure
  2. INFRA-5967

JIRA does not display well on smartphone

    Details

    • Type: Bug Bug
    • Status: Closed
    • Priority: Minor Minor
    • Resolution: Invalid
    • Fix Version/s: Initial Clearing
    • Component/s: JIRA
    • Labels:
      None

      Description

      Hello. It seems that since the recent upgrade of JIRA, attempting to comment on issues via my smartphone (Samsung GS2, using Chrome, running JB 4.1.2) is horrible. The JIRA issue logo takes up almost the entire screen, and I have to scroll left and right to see what I type. I used to do it fine (though with an iPhone in the past) before JIRA was upgraded, so I guess I cannot tell for sure if it's my smartphone/chrome or the upgrade.

      I'll attach a screenshot so you can understand what I'm talking about. Is there anything we can do?

        Activity

        Shai Erera created issue -
        Shai Erera made changes -
        Field Original Value New Value
        Component/s JIRA [ 10851 ]
        Hide
        Shai Erera added a comment -
        I hope this explains what I'm going through. As you can see, the edit box is "behind" the logo, so I can type in there, but have to scroll left and right to actually see what I type. In landscape mode, though I can type, I cannot see the edit box at all.

        BTW, this only happens when I'm inside the comment box. When I view the issue, it's viewed just fine and I can zoom in/out no problems.
        Show
        Shai Erera added a comment - I hope this explains what I'm going through. As you can see, the edit box is "behind" the logo, so I can type in there, but have to scroll left and right to actually see what I type. In landscape mode, though I can type, I cannot see the edit box at all. BTW, this only happens when I'm inside the comment box. When I view the issue, it's viewed just fine and I can zoom in/out no problems.
        Shai Erera made changes -
        Attachment Screenshot_2013-03-10-20-02-53.png [ 12572981 ]
        Hide
        Mark Thomas added a comment -
        This is an issue for Atlassian, not the ASF.
        Show
        Mark Thomas added a comment - This is an issue for Atlassian, not the ASF.
        Mark Thomas made changes -
        Status Waiting for Infra [ 10011 ] Closed [ 6 ]
        Resolution Invalid [ 6 ]
        Hide
        Shai Erera added a comment -
        I was hoping that perhaps there's something we can tweak in the templates. . . do we (the ASF) get support from Atlassian? Anyone we can ask there?
        Show
        Shai Erera added a comment - I was hoping that perhaps there's something we can tweak in the templates. . . do we (the ASF) get support from Atlassian? Anyone we can ask there?
        Gavin made changes -
        Fix Version/s Initial Clearing [ 12325964 ]
        Hide
        Shai Erera added a comment -
        I tried again today and now it seems to work. The UI looks different than before, so I guess one of the recent JIRA upgrades solved it.
        Show
        Shai Erera added a comment - I tried again today and now it seems to work. The UI looks different than before, so I guess one of the recent JIRA upgrades solved it.

          People

          • Assignee:
            Unassigned
            Reporter:
            Shai Erera
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:

              Development