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  1. Infrastructure
  2. INFRA-22115

Wiki user unable to reset password

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Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Information Provided
    • None
    • Confluence, JIRA
    • None
    • Kafka

    Description

      Hello,

      I'm working with a new Apache Kafka contributor, Patrick Stuedi, and he is facing some trouble with his Confluence and Jira access (which is why I'm filing this ticket on his behalf).

      The issue seems to be that he previously set up user credentials when he was working on Apache Crail, but has since lost access to his password, and he gets this error while using the password reset link:

      > An internal error occurred when trying to change your password.

      For reference, here is his Jira user:
      [~pstuedi] / https://issues.apache.org/jira/secure/ViewProfile.jspa?name=pstuedi

      I wasn't able to find his user in Confluence, but his username in Confluence is also `pstuedi`. His Apache email address is pstuedi@apache.org

      Any assistance here is greatly appreciated!

      Thanks in advance,
      -John

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            humbedooh Daniel Gruno
            vvcephei John Roesler
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              Created:
              Updated:
              Resolved: