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  1. Infrastructure
  2. INFRA-21514

Strange network-location-based JIRA behavior

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Fix Version/s: None
    • Component/s: JIRA
    • Labels:
      None
    • Project:
      Infrastructure

      Description

      This problem is so strange I feel I should report it.
      I do have a workaround as you'll see.

      I am experiencing different behavior from Apache JIRA depending on whether I am connected to my company VPN or not.

      Not connected to VPN - I can list bugs assigned to me.
      I cannot create new bugs, add comments to bugs, or resolve a bug. I get a dialog JIRA system not responding.

      I live in Massachusetts, and my ISP is comcast.

      When connected to VPN - these problems go away. It works fine.

      My company HQ is near Baltimore MD. So presumably the ISP is down there.

      This problem happens in multiple browsers, including a Chrome browser I have never used for Apache JIRA before. This problem happens despite that I have rebooted my system.

      I will try linux vs. windows in a sec. But I wanted to enter this ticket before I disconnect from the VPN to try that.

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            • Assignee:
              christ Chris Thistlethwaite
              Reporter:
              mbeckerle Mike Beckerle
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              Dates

              • Created:
                Updated:
                Resolved: